Cannot Reset module vivawalletsmartcheckout about api

[VivaWalletCustomerSupport]

Hello @Benoit1980,

Thank you for your message and apologies for the late response. Since you opened a new request, is the issue with above error ongoing; did you manage to install the plugin?

Kind regards,
Viva Wallet E-commerce Support Team

[VivaWalletCustomerSupport]

Hello @Benoit1980,

This ticket will close for now. Please don't hesitate to raise a new ticket if you need further assistance.

Kind regards,
Viva E-commerce Support Team

[Benoit1980]

Hello,

I wanted to inform you that we successfully reset the module and resolved the issue with the keys.

I have a quick question: is it normal for all payments in Prestashop to be set to "Viva Wallet payment on hold"? Do they need manual verification, or is there a way to automatically update Prestashop to "Paid" upon receiving payment callbacks?

Thank you.