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VivaWalletCustomerSupport avatar VivaWalletCustomerSupport commented on July 30, 2024

Hello @ChrisEski,

Thank you for your message.
Can you please provide more details about the transaction? We will need screenshots from your WooCommerce dashboard showing the status of the transaction and a screenshot from the plugin settings. We will also need the MID of your account.

You can share them here via email at [email protected] or via the Live Chat option (which can be found at the bottom-right of the Developer Portal and main Viva.com site, or in your Production Viva.com self-care account)

Kind regards,
Viva E-commerce Support Team

from api.

VivaWalletCustomerSupport avatar VivaWalletCustomerSupport commented on July 30, 2024

Hello @ChrisEski,

This ticket will close for now. We will inform you via email. Please don't hesitate to raise a new ticket if you need further assistance.

Kind regards,
Viva E-commerce Support Team

from api.

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