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Monero Ledger App

Monero wallet application for Ledger Nano S and Nano X.

Install

Prerequisite

Be sure to have your environment correctly set up (see Getting Started) and ledgerblue installed.

Compilation

In order to use the app with the Monero client, you need to compile in debug mode:

make DEBUG=1
make load  # load the app on the Nano using ledgerblue

Note that it's for testing only. For production usage, use the application provided by the Ledger Live manager.

Useful links

app-monero's People

Contributors

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app-monero's Issues

Wrong Device Status : SW=6914 (EXPECT=9000, MASK=ffff) when trying to churn to own "4" address.

I'm getting the error Wrong Device Status : SW=6914 (EXPECT=9000, MASK=ffff) both when trying to use Monero OSX v0.14.0.2-release and also with Monerujo 1.11.5. The error occurs when trying to send to a regular "4" address (more specifically my own address) after confirming the transaction on the device.

Error is referenced here but seems to be more of an issue with Ledger's app so opening issue on this project.

Further details in case it's helpful:
Ledger Nano S is fully up to date (running firmware v1.5.5)
Ledger Monero app is v1.2.0
Computer is a MacBook Pro (2018) running MacOS 10.14.3
Android device is running Android 9.0 Pie and Monerujo 1.11.5

Support for Ledger Blue?

Hi,

I'm trying to install the application on my ledger blue and when following the directions here:

https://github.com/LedgerHQ/blue-app-monero/blob/master/doc/user/bolos-app-monero.pdf

I am not able to locate the Monero application in either Ledger Manager or Ledger Live with or without developer mode enabled.

A tweet exhcange with LedgerHQ indicated that this was a community supported app and was not currently supported on the Blue and to contact the developers for further assistance, which doesn't align with what's contained in the documentation.

image

Is the app currently support on the blue? If so I would appreciate any help in getting the application loaded. If not, I'm logging interest in support.

Thanks for your work so far and any assistance that you can provide.

After Ledger 1.5.5 update and Monero 1.1.1, Ledger Nano S stuck on Export View Key

I have two Ledger Nano S devices. I plugged one in to Ledger Live and updated its firmware to 1.5.5. I then updated the Monero app to 1.1.1. Using the Monero Cli I attempted to open my Monero wallet, but the wallet froze on 'Export View Key'. Both accept and decline options didn't work. The Monero Cli then errors after a few minutes with either 'Error: failed to load wallet: Wrong Channel' or 'Segmentation fault: 11'.

However, I took my 2nd Ledger Nano S and went into Ledger Live, but didn't update the firmware and left it with Ledger firmware at 1.4.2 installed. I then updated the Monero app to 1.1.1. There is no freezing on the 'Export View Key' stage with this device.

So, I don't know if this is related to 1.5.5 or not, just thought I'd mention it. I've tried it six times now and can't get past the 'Export View Key' stage so it's unusable for me at the moment.

I only have the Bitcoin and Monero apps installed on both devices.

Using Monero 'Beryllium Bullet' (v0.13.0.4-release) on macOS 10.13.4.

'Show 25 words' doesn't show the words

In the 'Settings' the 'Show 25 words' option, doesn't show the 25 words. Only the up and down arrows are shown. For an example of what this looks like, please see the photos on this issue: #28

Just a UX suggestion: After I have got to the bottom of this option and the words "Clear words (no wipe)" is shown as a way to go back, I'd think that just saying 'Back' with the 'left arrow icon' (like at the bottom of the 'About' menu) would suffice here.

Sending to an integrated address asks to accept transfer to a unfamiliar address

I've just tried sending some XMR to an integrated address and when asked to confirm the amount to send to the receiving address, the address shown on the Ledger Nano isn't the integrated address, but the standard Monero address that makes up the integrated address + the Payment ID. I split the integrated address to check it here:

https://xmr.llcoins.net/addresstests.html

So whilst the XMR would end up at the right place if I had gone through with the transaction, this would be confusing for some users as the address they put into the CLI/GUI would be different to the one displayed on the Ledger Nano. I would suspect some would think this was broken. I think the Ledger Nano should display the Integrated address.

I suppose another concern would be that if the Ledger is appearing to strip the Payment ID from the Integrated address on the device, will the CLI/GUI send the Payment ID with the transaction? I suspect the CLI/GUI will send the payment ID, but I didn't test this due to the issue in the next paragraph.

I didn't actually go through with the transaction because of something else that I think this is related to issue #15. The transaction was creating a non-insignificant amount of change and was asking me to accept sending it to an address that was unfamiliar. This is perhaps a bigger issue, but there was no way I was going to test losing that amount of change into the abyss!

wrong device status SW=6e00 ( EXPECT=9000, MASK=ffff )

I recently updated my wallet to 0.14 from 0.13 because my transaction was not working. I did a transaction, what is still stuck in the old chain in the version 0.13.
I can't go into my updated monero ledger wallet (0.14). If i try to get in there is a error called: wrong device status SW=6e00 (EXPECT=9000, MASK=ffff). I updated my ledger live but that didn't work
How can I fix this problem?

(Im using macOS Sierra 10.12.6.)

Error: failed to generate new wallet: Wrong Device Status : SW=6930 (EXPECT=9000, MASK=ffff)

Currently using CLI 0.14.1.2 on Mac OSX - 10.14.5 (Mojave)
Ledger has Monero 1.3.1 installed on it.
Daemon is running and fully synced.
Ledger is plugged in and unlocked (confirmed working with Ledger Live).
Monero app is open on Ledger.

When I try to either open a monero wallet, or generate a new one, I get the error:
Error: failed to load wallet: Wrong Device Status : SW=6930 (EXPECT=9000, MASK=ffff).

Example of command I'm running:
./monero-wallet-cli --generate-from-device exampleWallet --subaddress-lookahead 2:5

Any suggestions as to what I might be doing wrong?

Wrong Device Status : SW=6f42 when refreshing

When compiling beta 3 (also happened on beta 2) I get the following after creating a wallet with --generate-from-device and typing refresh in the wallet.

Error: refresh failed: unexpected error: Wrong Device Status : SW=6f42 (EXPECT=9000, MASK=ffff). Blocks received: 0

I tried the 0.12 release and also latest master with your ledger patches applied.

The store dev version works fine.

Any idea what this could be?

Windows Beta 5 compile: Error: failed to generate new wallet: device not found: Ledger

I've compiled and loaded the Beta 5 release with a self-signed key into my Ledger, and was able to change the network to mainnet. However, I was still getting the same error as previous Beta releases when I ran the command monero-wallet-cli --testnet --generate-from-device ledger.wallet. This happened both on v12.0.0 release as well as master builds of the wallet:

Error: failed to generate new wallet: device not found: Ledger

I can confirm that my Smart Card service is active and running.

Can you please provide instructions and troubleshooting steps for Windows? The current documentation only states:
SmartCard service should be already installed. Maybe you have to start it

Broken. UnicodeEncodeError: 'ascii' codec can't encode characters in position 7-10: ordinal not in range(128)

Followed the instruction with also #24 and it still doesn't work

PYTHONPATH=`pwd`/src python3 -m ledger.monero.seedconv offline

=============================================================
Monero Seed Converter v0.9. Copyright (c) Ledger SAS 20018.
Licensed under the Apache License, Version 2.0
=============================================================
        
* Select Language
Traceback (most recent call last):
  File "/usr/lib/python3.5/runpy.py", line 193, in _run_module_as_main
    "__main__", mod_spec)
  File "/usr/lib/python3.5/runpy.py", line 85, in _run_code
    exec(code, run_globals)
  File "/app/tools/python/src/ledger/monero/seedconv.py", line 359, in <module>
    get_offline_seed(retrieve_language(False))
  File "/app/tools/python/src/ledger/monero/seedconv.py", line 82, in retrieve_language
    print('  %2d : %s (%s)'%(i, l['language_name'], l['english_language_name']))
UnicodeEncodeError: 'ascii' codec can't encode characters in position 7-10: ordinal not in range(128)

Wrong Device Status : SW=6e00 (EXPECT=9000, MASK=FFFF)

Hi community - I am unable to Create a new wallet from hardware, using my Ledger Nano S.

Can anyone help? My set-up below.

My set-up

  • OS: Windows 10 (x64) Education (similar to Enterprise)
  • Monero wallet: GUI wallet for Windows, release Carbon Chamaeleon, version 0.15.0.1
  • Ledger firmware: 1.5.5
  • Monero Ledger app: 1.3.1

Remove account feature (or add warning)

Since Ledger monero app v1.5.1 there is the following feature:

Up to 9 independent wallets: master seed is derived with BIP32 following the BIP44
path recommendation: m/purpose'/coin_type'/account'/change/address_index.
The numerical path m/44'/128'/0'/0/0 was the only used until now.
In this last release the account' can be selected between 0 and 9, allowing up to 9 distinct wallets.

We get a lot of support requests from people changing their account and having all kinds of huge issues.

There is also a monero feature called "account" adding extra confusion what the account setting inside Ledger is.

I would suggest to remove this feature again, or rename + add a huge warning when changing account.

Ubuntu 16.04 compile: error: use of undeclared identifier 'C_badge_back'

I managed to setup all of the dependencies following the guide http://ledger.readthedocs.io/en/latest/userspace/getting_started.html , however the compile fails with the following errors:

src/monero_ux_nanos.c:295:77: error: use of undeclared identifier 'C_badge_back'
  {NULL,   ui_menu_main_display,   0,                                      &C_badge_back, "Abort",         NULL...
                                                                            ^
src/monero_ux_nanos.c:336:38: error: use of undeclared identifier 'C_badge_back'
  {NULL,   ui_menu_main_display, 0, &C_badge_back, "No",         NULL, 61, 40},
                                     ^
src/monero_ux_nanos.c:353:47: error: use of undeclared identifier 'C_badge_back'
  {NULL,        ui_menu_main_display,     2, &C_badge_back, "Back",         NULL, 61, 40},
                                              ^
src/monero_ux_nanos.c:370:38: error: use of undeclared identifier 'C_badge_back'
  {NULL,  ui_menu_main_display,  3, &C_badge_back, "Back",                     NULL, 61, 40},
                                     ^
src/monero_ux_nanos.c:383:43: error: use of undeclared identifier 'C_icon_dashboard'
  {NULL,              os_sched_exit,  0, &C_icon_dashboard, "Quit app" ,   NULL, 50, 29},

........

4 warnings and 5 errors generated.
/home/pseud/bolos-devenv/nanos-1.4.2/Makefile.rules_generic:51: recipe for target 'obj/monero_ux_nanos.o' failed
make: *** [obj/monero_ux_nanos.o] Error 1

Google did not help and this seemed to be a variable unique to Ledger.

Also, would it be possible to provide a binary build for directly loading into the Ledger?

error running command: pip3 install pycryptodomex pip3 install ECPy pip3 install ledgerblue

I'm trying to run the seed recovery per: https://github.com/LedgerHQ/ledger-app-monero/tree/master/tools/python

when I try to run the command: pip3 install pycryptodomex pip3 install ECPy pip3 install ledgerblue
I see this output:

x@x:~/Programs/ledger-app-monero/tools/python$ pip3 install pycryptodomex pip3 install ECPy pip3 install ledgerblue
Collecting pycryptodomex
Using cached https://files.pythonhosted.org/packages/88/8c/17692d31b2a5cad6369582921b3136c9505f127e022569ac671b758f1514/pycryptodomex-3.7.3-cp36-cp36m-manylinux1_x86_64.whl
Collecting pip3
Could not find a version that satisfies the requirement pip3 (from versions: )
No matching distribution found for pip3

What am I doing wrong?

[Feature request] BIP39 tool

Currently, the Monero Ledger app generates its address and keys from the master key, but the process that this is done is not publicly available and can only be done in the Ledger.

I would like to request that a tool be made available, similar to the Iancoleman BIP39 tool that allows the Monero mnemonic to be derived independently from the Ledger using only the BIP39 master mnemonic.

Suggestion: XMR private viewkey export by default

To enhance the UX , I propose the following:

When the first time the Ledger asks to export the viewkey, the ledger could instead ask:

"Export viewkey by default?"

YES => The viewkey will always be exported, no need to push the button each time. There should be a flag in the Monero app to turn the default exporting off.
NO => the ledger won't ask this question again, but it'll ask the following:

"Export viewkey during this session?"

YES => The viewkey will be exported by default until the ledger is disconnected.
NO => the ledger could ask the following:

"One time viewkey export?"

YES => normal behavior, like it's functioning now.
NO => The ledger will ask this (one time) question:

"Never export viewkey?"

YES => the ledger won't ask to export the viewkey, unless this flag is reversed in a new setting.
NO => nothing changes


During normal usage of the ledger:

if default_export is on => export private viewkey by default
if default_export is off & never_export is off => always ask for session exporting. If answered by no, ask for one time export.
if deault_export is off & never_export is on => never ask for exporting the viewkey

monero GUI WALLET error 0x6e00 (SW_CLA_NOT_SUPPOTED). EXPECTED (0x9000 (SW_OK),MASK 0xfff

Hello
i cannot open my GUI WALLET linked to my Ledger NANO X.
i always have this error after enterring my password in GUI:
monero error 0x6e00 (SW_CLA_NOT_SUPPOTED). EXPECTED (0x9000 (SW_OK),MASK 0xfff

I use Monero apps on ledger 1.5.1
and GUI WALLET 0.16.0.0
Windows 10 x64 updated.

Please could you help me .. i ma afraid to loose all my coin .
Thank you

If sending an amount back to yourself, Ledger only asks for you to accept the change destination

I have set up some accounts on my Ledger Monero wallet and have tried sending some amounts between them. Using the CLI, I started a transaction from Account index 1 to Account index 0. On the Ledger I was asked to accept the Fee. Then I was asked to accept the change destination. I wasn't asked to accept the destination of the actual amount I was sending.

I also didn't complete this transaction because of the unfamiliar change address. Interestingly, it was the same change address I noticed in issue #19.

Wallet address not being displayed properly on ledger device

I'm running the latest firmware for my nano x and the last app version.
If i open the monero app i get a page with the monero logo and the first and last characters of my address.
If then i press both buttons and go right few times I can see the complete address, except that on page 2/2 it's not showing the same ending but rather some of the last characters are cut out.

Ledger's passphrase is still active for monero app after auto-lock

When Nano S enters auto-lock with the monero app open and an active (temporary) passphrase set, then after unlocking the device the monero app is still open from the instance with the passphrase.

Only when closing the monero app and then opening it again will the monero app be an instance without the password active.

This behaviour is not consistent with the other wallet apps, in that they will always immediately on unlocking the device fall back to an instance without the password active.

SDK update required ? (unknown TARGET_ID)

I'm no longer able to build the app. Last commit changed TARGET_ID to 0x31100003 which is unknown with current SDK. So, IIUC, this requires an update to the SDK that hasn't been pushed yet, right ?

Feature request: offload scanning to client

Please consider an additional mode where the viewkey is offloaded to the client, and scanning (and subaddress creation) can take place off device. This should be a rather significant improvement in scanning performance.

The downside of course is privacy is entrusted to the client.

Lost my XMR

Hello,

I have problem after restore my Ledger i get all my coin only lost my XMR

Every time i reinstall monero app i get new monero address haw can restore first address or my first balance with my ledger seed

And this 25 words in monero app not show i send here some image

img_3816
img_3815
img_3813

Temporary password bug

When using a temporary password, and after the device is automatically inactivity-locked, entering the correct pin will result in the wrong XMR address being displayed, and the Monero wallet begins malfunctioning too.

Haven't had the opportunity to test that this has been fixed in 1.6.0, but probably not.

Error when trying to restore

Getting this when restoring: Error while finding module specification for 'ledger.monero.seedconv.py' (ModuleNotFoundError: No module named 'ledger')

Churning results to weird destination address

When churning (sweep_all) from main address to main address the destination address shown in Ledger is not the real one you're churning from/to. Also the amount is "0".
I had no balls to proceed and see where it goes.

Churning to different address/subaddress works ok - the destination and amount is legit.

Test vectors for BIP39 generation

Hi there!

I am wondering whether you have published some test-vectors for void monero_init_private_key() https://github.com/LedgerHQ/blue-app-monero/blob/385a7200faea0c783a57ac05c9b1423e056907aa/src/monero_init.c#L81 as we would like to generate the wallet keys in the Ledger-compatible way.

I didn't manage to find os_perso_derive_node_bip32() implementation: https://github.com/LedgerHQ/blue-app-monero/blob/385a7200faea0c783a57ac05c9b1423e056907aa/src/monero_init.c#L99

Without that, I am not able to tell how the derivation is exactly performed - how CX_CURVE_SECP256K1 is used, what is HMAC key and so on.

Thanks!

Invalid status 6f42 (Unknown reason) with firmware 1.6.0

Hi @cslashm !

I wanted to compile this version and install it on Ledger Nano S v1.6.0 but the

 cx_aes(&G_monero_vstate.spk, CX_ENCRYPT|CX_CHAIN_CBC|CX_LAST|CX_PAD_NONE,
         buffer, len,
         G_monero_vstate.io_buffer+G_monero_vstate.io_offset, len);

Causes an error: Invalid status 6f42 (Unknown reason)

If I switch to IODUMMYCRYPT everything works fine. Any idea what could be the problem with the new firmware?

Thanks!

Wrong Device Status: SW=6e00, EXPECT=9000, MASK=ffff

error:

2019-03-09 15:17:10.351	    7f9d2b82c7c0	ERROR	device.ledger	src/device/device_ledger.cpp:319	Wrong Device Status : SW=6e00 (EXPECT=9000, MASK=ffff)

I just installed the Monero GUI app (0.14.0.0)

I got the error both with the Monero app open and closed.

Ledger Live works fine.
I even uninstalled and re-installed the Monero app on my ledger.
(though, when re-installing, apparently I didn't have enough space, so I also uninstalled another app)

after re-installing, and trying both new/restore wallet, same error.
opening the Monero app, and I get this error:

2019-03-09 15:25:13.541	    7f9d2b82c7c0	ERROR	device.io	src/device/device_io_hid.cpp:82	Unable to enumerate device 11415:11415: NULL device

I even tried re-plugging-in the ledger.

I'm using:

  • Ubuntu 18.04
  • Ledger Nano S

minexmr.com Payment not working

Hello my minexmr.com:

image

Total Paid: 2.413413480000 XMR not Working

Please check what's going on.

Transaction Hash: https://blox.minexmr.com/tx/2a4a731c38d8b3c825032195b2b467007ef60bcf8d29f982a5bef3e15dd7aeac

image

image

NEW STAND:11.01.2020 2:00:

MY Ledger Nano X MONERO WALLET:
42Ak5EWJAUi7Wz2XASwLfdb17jQppZtk4UVbNpoZW1rTctHaBpTdhHkZAhUtL4jmv5jamxEBLDVHbQeSdfAWkXkEQGrXBn4

WALLET:

image

image

image

https://www.file-upload.net/download-13854232/mineXMR-MoneroBlockchainExplorerOLDTransaction.rar.html

https://www.file-upload.net/download-13854233/mineXMR-MoneroBlockchainExplorerNEWTansackton.zip.html

Please Help Me

Thanks for watching

Installation

Is it possible to install this app at the moment on my Ledger Nano S?

Full Monero public address not displaying on Ledger.

First of all thank you for all of your efforts. I am glad XMR can be protected on a hardware device now.

I have two Monero wallets on the ledger. One with pass phrase and one without.

The Monero wallet attached to pin with 24 seed, no pass phrase does not display the ENTIRE public address on the ledger.

It displays and scrolls about 60 percent of it and then scrolls back.

The second wallet with pass phrase however displays the entire public address.

Bug seems entirely cosmetic as everything appears functional when interacting with blockchain.

The address displayed is correct it just doesn’t display ALL of it.

I hope this can help please let me know if I can clarify any details.

Error: failed to load wallet: Wrong sequence_idx - Intermittent Issue

When using my Nano X with the Monero Core CLI Wallet

CLI Wallet: v0_14_1_0
Nano X FW: v1_2_4-1
Monero Client App on X: v1_3_1

I intermittently get this message

Error: failed to load wallet: Wrong sequence_idx

It occurs about 50%-70% of the time.

I generated the wallet files using this command.

--generate-from-device <new-wallet-name> --subaddress-lookahead 3:200 

When it works I can see my balance and all looks correct.

Is this a Nano X issue?

Feature request: Ability to prove payment was made by user.

In the prove/check tab of the wallet I get "Bad signature" when I press "check" after filling the tx_id and SpendProof.
I can't seem to be able to verify the transaction on https://xmr.llcoins.net/checktx.html with tx_key either.
I use ledger nano s to sign transactions.

Here's the log file:

2019-02-11 18:09:42.455	    7fcf9f5888c0	INFO 	logging	contrib/epee/src/mlog.cpp:277	New log categories: *:WARNING,net:FATAL,net.http:FATAL,net.p2p:FATAL,net.cn:FATAL,global:INFO,verify:FATAL,stacktrace:INFO,logging:INFO,msgwriter:INFO
2019-02-11 18:09:42.456	    7fcf9f5888c0	WARN 	frontend	src/wallet/api/wallet.cpp:367	app startd (log: /home/myusername/monero-wallet-gui.log)
2019-02-11 18:09:42.458	    7fcf9f5888c0	WARN 	frontend	src/wallet/api/wallet.cpp:367	Qt:5.7.0 | screen: 1920x1080 - dpi: 96 - ratio:0.716621
2019-02-11 18:09:43.725	    7fcf9f5888c0	WARN 	frontend	src/wallet/api/wallet.cpp:367	<Unknown File>: QML QQuickLayoutAttached: Binding loop detected for property "preferredHeight"
2019-02-11 18:09:43.785	    7fcf9f5888c0	WARN 	frontend	src/wallet/api/wallet.cpp:367	qrc:/qt-project.org/imports/QtQuick/Controls/ApplicationWindow.qml:241:9: QML ContentItem: Binding loop detected for property "implicitWidth"
2019-02-11 18:09:47.642	    7fcf9f5888c0	INFO 	logging	contrib/epee/src/mlog.cpp:277	New log categories: *:WARNING,net:FATAL,net.http:FATAL,net.p2p:FATAL,net.cn:FATAL,global:INFO,verify:FATAL,stacktrace:INFO,logging:INFO,msgwriter:INFO
2019-02-11 18:09:47.728	    7fcf80fa1700	WARN 	wallet.wallet2	src/wallet/wallet2.cpp:3411	Account on device. Initing device...
2019-02-11 18:09:58.252	    7fcf80fa1700	WARN 	wallet.wallet2	src/wallet/wallet2.cpp:3417	Device inited...
2019-02-11 18:09:58.771	    7fcf80fa1700	WARN 	wallet.wallet2	src/wallet/wallet2.cpp:4590	Loaded wallet keys file, with public address: ///////redacted
2019-02-11 18:11:18.370	    7fcf9f5888c0	ERROR	wallet.wallet2	src/wallet/wallet2.cpp:9772	!received. THROW EXCEPTION: error::wallet_internal_error

The exception is thrown when I press the 'P' button to obtain a spend proof in the history of transactions.

Decentralized markets like bisq require proofs for proper arbitration of disputes.
bisq

Local/Remote Blockchain

Hi there, quick question about the functionality of the device firmware. Will it be possible to use a local blockchain or will it have to connect to a remote blockchain? Or both?

Show address on device feature doesn't work

Using ledger app version 1.6.0
Using Monero GUI version: v0.16.0.0 (Qt 5.9.7)
Monero embedded version: v0.16.0.0

When selecting a subaddress in the receive tab and pressing 'show on device' only the main public address is shown along with the major and minor numbers. If this is a bug on the part of the GUI I could open an issue there.

Ledger update for Monero- Problems with password for GUI.

Today I updated Ledger Live and the Apps, incl. Monero, after that I cannot enter my GUI wallet. Its saying: Couldnot open wallet. Wrong device status: SW=6e00 (expect=9000, MASK=ffff). Was working perfect before the update. Anybody know what to do?

Error when trying to create transaction with too many inputs with device app version 1.6.0

Installed the new version 1.6.0, and I tried to send a transaction today that would have required around 8 (actually, looking again I think it only had 4 or 5) inputs from my Ledger wallet's XMR balance. The transaction failed during the "Preparing TX" stage, with the error "Can't create transaction: unexpected error: Wrong Device Status: 0x6701 (UNKNOWN), EXPECTED 0x9000 (SW_OK), MASK 0xffff" on the desktop GUI.

I later tried sending a smaller transaction that would have only required a couple inputs and the transaction went through OK. I seem to get errors when sending a transaction that needs more than 2 or 3 inputs.

(posted about this on Reddit here)

Wrong Device Status : SW=6930 (EXPECT=9000, MASK=FFFF

Hello Community.

I created a Monero wallet back on Jan 2018 using Ledger Nano S. I put XMR - Monero into that wallet. And now for some reason when I try to login and after entering my password, the screen or wallet flickers and reverts back to the page to enter my password. I even tried using Ledger Nano X too and still the same thing happens.

Also downloaded the Monero desktop wallet Current Version: 0.14.1.0 Boron Butterfly, the same happens.

So I decided to restore the Monero Wallet using Ledger S and I get the following errors.

failed to generate new wallet: Wrong Device Status : SW=6930 (EXPECT=9000, MASK=FFFF
failed to generate new wallet: Unable to enumerate device 114115:11415: NULL Device

Please advise. Thank you. I have Windows 10 Home Edition.

P.S. I went online and saw that we can use CLI and Docker and all that stuff however I am not computer savvy enough to use those methods and don't want to break or corrupt the wallet and not be able to access my Monero at all.

P.P.S. I read many posts and followed all the instructions such as Running as Administrator, making sure the Monero app is running on the Ledger first, switching cables from the front ports of the computer to the rear ports, reversing the order of connecting the cable, tried using Monerujo on the phone with the right Restore Height etc. etc. and nothing. Whew!

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