Comments (5)
tangketan
commented on July 17, 2024
We can't diagnose the problem yet. Please try the following and see what happens:
- Update the firmware to the latest (1.4.0)
- Calibrate the problematic sensor.
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tangketan
commented on July 17, 2024
@raghavkhanna Any progress?
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raghavkhanna
commented on July 17, 2024
The firmware was up to date, I'll let you know once I recalibrate.
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raghavkhanna
commented on July 17, 2024
Hi @tangketan ,
The firmware is up to date, and I couldn't calibrate using the windows tool since it throws an exception and crashes every time I try to start the calibration. A screenshot is attached. However, this particular sensor shows the full image in the windows tool as you can see in the preview. Any suggestions?
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tangketan
commented on July 17, 2024
Did you point the back sensor to the calibration pattern? The crash may be caused by the insufficient number of effective images.
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