Game stuck (not first time this has happened) about zengm

[dumbmatter]

Thanks for the bug report. I have heard bug reports about the game getting stuck in various situations, but never this one specifically (at the end of the regular season). When you say you had this happen to you before, are you talking about the game getting stuck some time, or the game getting stuck at exactly this time?

It would be very helpful if there was some kind of error message you could find. To try to do this, open the JavaScript console of your web browser and see if it shows any error message when you load the page or when you try to play games or use the debug menu.

[ThePotato]

Found this error:

Uncaught Error: League database error: undefined db.js:524
g.dbl.onerror

When similar issues have happened before of this nature, it's been in the middle of the season, or middle of the playoffs. I doubt it's too specific to this part of the season.

Thanks for the quick response!

[dumbmatter]

Thanks! Unfortunately that's not enough for me to help you. What would probably be best is if you can send me a copy of your saved game data. This is actually significantly trickier than you'd imagine, and even if you follow my instructions below, it still might not work. But if you're willing, we can try...

To get at your saved game data, find your Chrome profile folder http://www.chromium.org/user-experience/user-data-directory - within that folder, there is another folder named IndexedDB. Within that folder, there should be a folder called something like "http_play.basketball-gm.com_0.indexeddb.leveldb". This is where all the data from the game is stored (don't worry, literally nothing else about you is stored there except game data). If you can send me that folder, I might be able to fix things and also figure out what the problem is.

The problem is, that folder is probably too big to send as an email attachment. But if you use Dropbox or something, you can send it to me.

If you can't do this, then we might be able to debug this by going back and forth here, but that would probably get old pretty quick.

[ThePotato]

Sent it over to your email.

[dumbmatter]

Thank you!

Unfortunately, I was not able to even load your saved game data on my computer (this isn't that surprising.. it's hit or miss, and there's no good way to really share databases).

So... if you try what you did before to get that error message, you should now get a more detailed error message. If you post that here, it might give me another clue..

I apologize that this is so annoying to debug.

[ThePotato]

Now it says:

Uncaught Error: League database error: ConstraintError - Key already exists in the object store. db.js:524
g.dbl.onerror

[ThePotato]

Know anything about this error?

[dumbmatter]

I'm sorry, I haven't had a chance to look into it further. Whatever the problem is, it's not obvious to me. I will get back to you as soon as I can, but I'm not sure when/if I'll be able to figure it out.