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problembot's Issues

Refine whenaway messages

Define specific channel where the whenaway module will direct its messages whenever the targeted group/channel is away, and make this configurable within settings.json.

Noisy denials

If a problem is posted to a specified #channel and then denied, every admin channels receives a notification, even though they didn't see the original request. This logic should be reworked to not be as noisy to the other channels.

Cannot target problem proposals to Slack groups

Currently, the implementation for !problem post "[Issue]" #group is not working properly.

This is due to the way that Slack hands messages off through their RTM system, to be received and parsed by apps/bots. If the targeted location to ask for approval in is a #group as opposed to a #channel, Slack won't automatically prepare the target location as a link. When this link isn't present, rather than coming down the RTM hose as <#IDNUMBER|name> instead just comes as a non-markdown #name.

Check members' presence before asking for approval

Incorporate logic that will check, on targeted post submission, that all members of the #channel are "present" (i.e., not away). If all members of that channel aren't present, send the message elsewhere for approval.

"Elsewhere" here is likely to be read as "wide" (i.e., all admin channels).

An example of the RTM message syntax that this would have:

User: !problem post "Outage in email" #email
(All members of #email are away)
@problem-bot instead posts to #admins seeking approval of message

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