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title: Comment Form Hook Instructions
categories: tutorials
tags: comment-form, wordpress-hooks
author: jaswsinc
github-issue: 

[to be written, see: https://github.com/websharks/comment-mail.com/issues/12]

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title: How to Migrate from Subscribe to Comments Reloaded to Comment Mail (Lite)
categories: tutorials
tags: installation/upgrade
author: raamdev
github-issue: https://github.com/websharks/comment-mail-kb/issues/4

Article body content here.

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KB Article Published @ comment-mail.com
📃 See: How can I uninstall Comment Mail but keep my data?

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KB Article Published @ comment-mail.com
📃 See: Can visitors subscribe without commenting?

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KB Article Published @ comment-mail.com
📃 See: StCR Options Transitioned by Comment Mail

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KB Article Published @ comment-mail.com
📃 See: Does Comment Mail Integrate with MailChimp?

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KB Article Published @ comment-mail.com
📃 See: Can users modify their existing subscriptions?

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Additional TODOs

• Update Comment Logo on Login page. https://comment-mail.com/wp-login.php
• Add screenshot for #1 (with updated logo)
• Add screenshot for #4 (with the "Pro Version" indicated on the Plugin Name)
• Add screenshot for #5 (with the "Pro Version" indicated on the Plugin Name)
• Add screenshot for #7 (with the "Pro Version" indicated on the Plugin Name)
• Create content for 404 error page link

title: How to Manually Upgrade Comment Mail Pro
categories: tutorials
tags: installation/upgrade
author: kristineds
github-issue: https://github.com/websharks/comment-mail-kb/issues/3

In most cases, you can follow the Comment Mail Pro Installation instructions the first time and then configure the Pro Plugin Updater (WordPress Dashboard → Comment Mail → Plugin Updater) to keep Comment Mail Pro updated. However, some web hosts block the Pro Plugin Updater from working correctly, resulting in a 404 error. If you cannot get your web host to work correctly with the Pro Plugin Updater, or if you have some other scenario that requires you to manually update Comment Mail, then you can follow the instructions below to manually upgrade Comment Mail Pro whenever an update is available.

Step-by-Step: Upgrading Comment Mail Pro Manually

1. Log into Comment Mail.com to download the latest version of Comment Mail Pro.
   
2. Visit your My Account page at Comment Mail.com, where you may now obtain the latest version of Comment Mail Pro. Please download the comment-mail-pro.zip file from this page.
   
3. Now before manually upgrading Comment Mail Pro, we should make sure that your existing Comment Mail options remain preserved. Visit (WordPress Dashboard → Comment Mail → Config. Options → Data Safeguards) and make sure that "Safeguards on; i.e. protect my plugin options & comment subscriptions (recommended)" is selected. Click "Save All Changes" button at the bottom of the page.
   
4. Now we need to Deactivate and then Delete the old Comment Mail Pro plugin so that we can install the new version. As long as the Plugin Deletion Safeguards are enabled (see previous step), you will not lose any of your existing Comment Mail Options in this step.
5. Once the old version has been deleted, you can upload and activate the latest version of Comment Mail Pro, which you downloaded earlier. Visit WordPress Dashboard → Plugins → Add New to upload and install the new version of Comment Mail Pro.
6. Now upload and activate the comment-mail-pro.zip (or it might be named something like: comment-mail-pro-vXXXXXX.zip) file that you downloaded from Comment Mail.com. You can upload the ZIP file using your WordPress Dashboard; i.e. WordPress Dashboard → Plugins → Add New → Upload Plugin.
7. Once Comment Mail Pro has been activated, you can confirm that you now have the latest version by looking at the version number and comparing that to the latest release at the top of the changelog.

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title: How do I disable subscriptions on post/comments? 
categories: tutorials
tags: 
author: 
github-issue: https://github.com/websharks/comment-mail-kb/issues/14

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title: Exporting all your Comment Mail Subscriptions
categories: tutorials
tags: Import / Export
author: 
github-issue: https://github.com/websharks/comment-mail-kb/issues/18

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title: Updating Existing subscriptions
categories: tutorials
tags: Import / Export
author: 
github-issue: https://github.com/websharks/comment-mail-kb/issues/17

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title: How does the Replies via Email (RVE) feature work?
categories: questions
tags: 
author: raamdev
github-issue: https://github.com/websharks/comment-mail-kb/issues/12

@kristineds writes...

I don't fully understand how this works or how the flow looks like when replying to a comment

[It would be great if we had a flowchart-type diagram that showed how the RVE feature works when setup with Mandrill.]

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📃 Published KB Article: http://comment-mail.com/kb-article/mandrill-rve-handler/

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title: Troubleshooting Email Delivery Problems
categories: tutorials
tags: troubleshooting, email configurations
author: kristineds
github-issue: https://github.com/websharks/comment-mail-kb/issues/26

STATUS: In progress

Is Comment Mail Actually Sending Emails?

Check your Comment Mail Log Files

Ensuring Reliable Email Delivery

Ending Up in the Spam Folder?

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KB Article Published @ comment-mail.com
📃 See: CAN-SPAM Compliance

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KB Article Published @ comment-mail.com
📃 See: Can I create manual subscriptions for accounts that are already part of my user database?

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KB Article Published @ comment-mail.com
📃 See: Does Comment Mail offer support services?

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title: How do digest notifications work?
categories: questions
tags: 
author: raamdev
github-issue: 

[work in progress]

Related: wpsharks/comment-mail#261

Daily Digest

The way it works is that a daily subscriber is sent email notifications no less than 24 hours apart. So it's OK for them to get an email as soon as a comment is posted, so long as they have not already been notified about any for the past 24 hours. If you then post another comment, it will be held and then delivered together with any others approx 24 hours later. [see https://github.com/wpsharks/comment-mail/issues/256#issuecomment-200298443)]

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title: Advanced Template Customization
categories: tutorials
tags: 
author: raamdev
github-issue: 

[needs to be drafted; should document the Subscription object ($sub) and reference the Post object ($sub_post) that can be used in advanced templates, along with various utilities methods that could be used within the advanced templates, e.g., $plugin->utils_string->clip()]

Published: http://comment-mail.com/kb-article/sparkpost-rve-handler/

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KB Article Published @ comment-mail.com
📃 See: Are there any recurring fees associated with my purchase of Comment Mail Pro?

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title: How can I prevent automatic queue processing?
categories: questions
tags: 
author: raamdev
github-issue: 

<?php
add_filter('WebSharks\\CommentMail\\Pro\\QueueProcessor_manual_only', '__return_true');

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KB Article Published @ comment-mail.com
📃 See: Testing Comment Mail in a Clean WordPress Installation

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📃 Published KB Article: http://comment-mail.com/kb-article/sso-integration/

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KB Article Published @ comment-mail.com
📃 See: Is there a free Comment Mail Pro trial?

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title: How do I translate Comment Mail?
categories: questions
tags: 
author: raamdev
github-issue: https://github.com/websharks/comment-mail-kb/issues/23

[Need to explain how Comment Mail can be translated and where translation files should go. Should also mention translate.wordpress.org, how that works, and how a translation can be contributed to and exported from translate.wordpress.org. See also: https://wordpress.org/support/topic/where-to-put-translated-files#post-7890776 and https://wordpress.org/support/topic/translating-frontend-to-other-language?replies=1 and https://wordpress.org/support/topic/comment-mail-pro-edition-fine-but-can-do-better-for-the-best?replies=1#post-]

Also need to explain that the Pro version has a POT file in src/includes/translations/.

Note that the text-domain for both the Lite version and the Pro version is comment-mail.

Maybe this should be a Tutorial with the title "Translating Comment Mail".

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title: How do I make my email templates plain text?
categories: questions
tags: 
author: raamdev
github-issue: 

[to be drafted]

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title: How do users manage their subscriptions?
categories: tutorials
tags: 
author: 
github-issue: https://github.com/websharks/comment-mail-kb/issues/20

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title: 
categories: 
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Article body content here.

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KB Article Published @ comment-mail.com
📃 See: How does Comment Mail deal with spam?

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title: How do I uninstall Comment Mail?
categories: questions
tags: Installation / Upgrading
author: 
github-issue: https://github.com/websharks/comment-mail-kb/issues/13

Published: http://comment-mail.com/kb-article/replies-via-email-sparkpost-or-mandrill/

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• Content for "What basic configuration should I know to get started?"
• Content for "What are the plugins compatible with Comment Mail?"

title: FAQs
categories: questions
tags: FAQs
author: kristineds
github-issue: https://github.com/websharks/comment-mail-kb/issues/2

Getting Started

Are you ready to get started? Awesome! These articles will help you set up and configure Comment Mail on your site.

What is Comment Mail?

Comment Mail is a WordPress plugin that enables email subscriptions for comments. It allows commenters to sign up for email notifications whenever they leave a comment or subscribe to it without commenting.

How do I install it?

For installation instructions, please see Lite Installation and Pro Installation.

What if I have Subscribe to Comment Reloaded already installed?

If you are an existing Subscribe to Comments Reloaded user and you're switching to Comment Mail, please see the migration tutorial:

• How to Migrate from Subscribe to Comments Reloaded to Comment Mail (Lite)

What basic configurations should I know to get started?

What plugins are compatible with Comment Mail?

Comment Mail is compatible with most WordPress plugins and themes. Plugins that provide a similar functionality (i.e., comment subscriptions) may introduce conflicts with Comment Mail, but otherwise you should have no problem running Comment Mail with other plugins.

Comment Mail is written with standard WordPress coding practices which ensures that it plays nicely with other plugins in the WordPress ecosystem.

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KB Article Published @ comment-mail.com
📃 See: Can users manage their own subscriptions?

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title: Importing / Exporting Comment Mail Configuration options
categories: tutorials
tags: Import / Export
author: 
github-issue: https://github.com/websharks/comment-mail-kb/issues/19

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KB Article Published @ comment-mail.com
📃 See: Why did the Import/Export feature disappear?

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KB Article Published @ comment-mail.com
📃 See: Can I uninstall Comment Mail safely?

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Markdown File: https://github.com/websharks/comment-mail-kb/blob/master/questions/5-do-you-offer-refunds.md

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• Add Tags for this KB Article to the YAML config (see YAML Keys (Explained))
• Edit and finalize draft for publishing (remove draft label, add draft-finalized label)
• Assign Issue to yourself and create Markdown file (remove draft-finalized label, add pending)
• Project Lead: Review and Publish KB Article (remove pending label, add published label)

Additional TODOs

Additional TODO list items go here.

title: Importing New Subscriptions
categories: tutorials
tags: Import / Export
author: 
github-issue: https://github.com/websharks/comment-mail-kb/issues/16

KB Article Creation Checklist

• Write initial draft for this KB Article; label this issue draft and either questions or tutorials
• Add required YAML configuration
• Add Tags for this KB Article to the YAML config (see YAML Keys (Explained))
• Edit and finalize draft for publishing (remove draft label, add draft-finalized label)
• Assign Issue to yourself and create Markdown file (remove draft-finalized label, add pending)
• Project Lead: Review and Publish KB Article (remove pending label, add published label)

Additional TODOs

Additional TODO list items go here.

KB Article Published @ comment-mail.com
📃 See: What version of PHP is required to run Comment Mail?

View Markdown File | ✏️ Edit Markdown File

KB Article Creation Checklist

• Write initial draft for this KB Article; label this issue draft and either questions or tutorials
• Add required YAML configuration
• Add Tags for this KB Article to the YAML config (see YAML Keys (Explained))
• Edit and finalize draft for publishing (remove draft label, add draft-finalized label)
• Assign Issue to yourself and create Markdown file (remove draft-finalized label, add pending)
• Project Lead: Review and Publish KB Article (remove pending label, add published label)

Additional TODOs

Additional TODO list items go here.

View Markdown File | ✏️ Edit Markdown File
📃 Published KB Article: http://comment-mail.com/kb-article/csv-importexport-tools/