woocommerce / woocommerce-subscriptions-cancel-subscription-confirmation

Require your subscribers to confirm just-one-more-time before cancelling their subscription.

IMPORTANT: This code is made available in the hope that it will be useful, but without any warranty. See the GNU General Public License included with the code for more details. Automattic or WooCommerce support services are also not available to assist with the use of this code.

WooCommerce Subscriptions - Cancel Subscription Confirmation

For use with WooCommerce Subscriptions.

Install and activate this plugin. It will provide a confirmation dialog asking if the customer is sure they want to cancel their subscription.

Requirements

This plugin was built while WC 3.2.6 and WCS 2.2.16 were current, and have not been tested on any other versions. Use at own risk.

Installation

To install:

1. Download the latest version of the plugin here
2. Go to Plugins > Add New > Upload administration screen on your WordPress site
3. Select the ZIP file you just downloaded
4. Click Install Now
5. Click Activate

Reporting Issues

If you find a problem or would like to request this plugin be extended, please open a new Issue.

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woocommerce-subscriptions-cancel-subscription-confirmation's Issues

Possibility to change button-text on confirmation window?

Customer wants an option to change the button-text in the confirmation windows. Any possibility to add that or directions to add this myself?

POT file is missing which prevents the extension from being translated

The code supports translation, but there's no .pot file to do the translations from. It would be nice to supply this, so the extension could be used on other sites than English.

For instance, Loco Translate displays the following message:
"No translations found for "woocommerce-subscriptions-cancel-subscription-confirmation-master""

needed in the administrative backend

without a confirmation, it's really way too easy to accidentally cancel the (wrong) customer's subscription in the administrative back end. would you please make this work on the administrative side?

Translation

Anyone looked into translating the text in the confirm cancel window by using ie. WPML?

Not working with the latest version of WooCommerce Subscriptions

We love this plugin! unfortunately, it does not seem to work anymore, as we are unable to receive cancellations reasons by users. Also, the pop-up is just empty white. The cancellation with "Cancel" or "Ok" still works.

Thanks for your help if possible!

Not working on Woocommerce Sub 3.0.11

The confirmation pop-up its not firing with the last version of woo sub

Not enabling the setting option results in the plugin doing nothing

Intended Behavior

The idea is that if you enable "Ask for the cancellation reason", customers would be prompted to supply a reason when cancelling.
If this setting isn't enabled, the customer should be prompted to confirm that they want to cancel, but not require a reason.

Actual Results

What's happening is that if the "Ask for the cancellation reason" setting is unchecked, the plugin does not require the customer to confirm before cancelling.

Would like to replace text input box with a drop-down menu of cancellation reasons

Hello,
For cancellation reporting purposes, we would like users to select from a pre-defined list of cancellation reasons instead of being able to write freely in the text input box. We have tried modifying the plugin in our child theme folder but the modifications aren't being recognized. Any assistance you can provide would be greatly appreciated! Thanks!

Apply only to certain buttons

Hello, thank you for this plugin :) Would it be possible to have it apply only for 'Suspend' or 'Cancel' buttons? Currently it applies a confirmation dialogue to every button and I do not need it for 'Change address', 'Renew' etc. Thanks!

Feature Request: Redirection

Is there a way to redirect users to another page for survey once the subscription's cancelled?

Cancellation Reason is no longer working

@bernattorras

I've looked around the code, but I can't figure out why the cancellation reason dialog box is no longer showing.
I can now click cancel without entering a reason.

Would you be able to check into that for us?

Include Cancellation Reason in Subscription Cancellation Message

Is it possible to add the Cancellation Reason in the Subscription Cancellation email notification?

Readme incorrect

@jrick1229 The README still has the old info on it :)

Require a customer reason for cancelling

Hi

Sorry if this is the wrong place to ask this (not sure where to ask) but would it be possible to require a reason (ideally from a dropdown we create) from the customer when they cancel their subscription?

Not working

Its not working anymore.. Strange