Comments (8)
Hello @mikaelcarlavan,
Thank you for your message. Can you please share a screenshot of the error?
Kind regards,
Viva E-commerce Support Team
from api.
Nevermind, it is working now. I guess you were having server problems during my tests.
Thanks anyway.
from api.
Well, unfortunately, the error is back. Here is a screenshot of the error
For information, URL is https://demo.vivapayments.com/web2?ref=2628032408291452
Original URL is https://demo.vivapayments.com/web/checkout?ref=2628032408291452
from api.
Hello @mikaelcarlavan ,
Please create a new order code and use this URL when redirecting customers. If the problem persists, please create an order code with a longer "paymentTimeout" timeframe, as the order codes you've sent us have expired.
https://demo.vivapayments.com/web/checkout?ref={OrderCode}Kind regards,
Viva E-commerce Support Team
from api.
Hello,
I used your URL but your system redirects to the second
Here is a new order : https://demo.vivapayments.com/web/checkout?ref=8634514315068120
from api.
Hello @mikaelcarlavan ,
It seems that the URL that you sent us works correctly. Could please send us the Mobile number that you registered your account with? (We need the country code too)
Kind regards,
Viva E-commerce Support Team
from api.
Hello @mikaelcarlavan,
We just wanted to follow up on the reply we sent yesterday. We were simply wondering if you read our response.
In any case this ticket will remain active for at least 24 hours, so that you can come back if you wish.
However, if you have any questions, please don't hesitate to reply here and we'd be happy to help!
Kind regards,
Viva E-commerce Support Team
from api.
Hello @mikaelcarlavan
This ticket will close for now. Please don't hesitate to raise a new ticket if you need further assistance.
Kind regards,
Viva E-commerce Support Team
from api.
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