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License: GNU Affero General Public License v3.0
OTRS-Slack integration
License: GNU Affero General Public License v3.0
Now that there is the new 6.5 LTS, I wanted to ask if you are releasing an associated version release?
BR, Lukas
Do you have any idea how to alter this to make it GenericAgent friendly so I can use Event based Generic agent to apply the slack messages to certain Queues/ticket selections?
Using custom module section results in errors:
Oct 20 15:46:42 xx OTRS-CGI-92[20428]: [Notice][Kernel::System::Ticket::Event::SlackNotification::Run] Run SlackNotification event module
Oct 20 15:46:42 xx OTRS-CGI-92[20428]: [Error][Kernel::System::Ticket::Event::SlackNotification::Run][Line:46]: Need Event!
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