synairgis / childticketmanager Goto Github PK

Hi, awesome plugin, it would be nice to add on transifex to translate the plugin. I can translated to es_AR (spanish-Argentina).

Regards!

Hi !

I can't create child ticket.

see below :


I have to press the blach rectangle to see childticket options, and next, click to create child does nothing. I don't know what should be in "Results can not be loaded".

I have those errors in php.log :
*** PHP Notice(8): Undefined index: _users_id_requester
Backtrace :
plugins/behaviors/inc/ticket.class.php:301
inc/plugin.class.php:1112 PluginBehaviorsTicket::beforeAdd()
inc/commondbtm.class.php:1092 Plugin::doHook()
...ins/childticketmanager/inc/action.class.php:307 CommonDBTM->add()
...cketmanager/ajax/childticketmanager_save.php:11 PluginChildticketmanagerAction::save()
{"user":"123@srv-glpi","mem_usage":"0.000", 3.90Mio)"}
[2019-12-05 10:04:22] glpiphplog.ERROR: Toolbox::userErrorHandlerNormal() in /var/www/html/glpi/inc/toolbox.class.php line 658
*** PHP Notice(8): Undefined index: entities_id
Backtrace :
plugins/fields/inc/container.class.php:1366
inc/plugin.class.php:1112 PluginFieldsContainer::preItem()
inc/commondbtm.class.php:1092 Plugin::doHook()
...ins/childticketmanager/inc/action.class.php:307 CommonDBTM->add()
...cketmanager/ajax/childticketmanager_save.php:11 PluginChildticketmanagerAction::save()
{"user":"123@srv-glpi","mem_usage":"0.003", 3.98Mio)"}

GLPI v9.4.4+chilticketmanager v2.1.3