jira-export- not able to fetch the project name, even if it exist about jira-azuredevops-migrator

[Alexander-Hjelm]

Pretty sure we have had the same issue before, and the workaround seems to be messing around with the user credentials until you get something that works!

See #979

Also see common troubleshooting knowledge about authorization issues here: https://github.com/solidify/jira-azuredevops-migrator/blob/master/docs/faq.md#2-why-i-am-getting-unauthorized-exception-when-running-the-export

Let us know if that still does not help!

[abhilashagowda4241]

![Uploading Screenshot 2024-03-14 210803.png…]() I have used account id instead of username/email id and api token fr password * I have created api token still getting the same error, please help me with this

[Alexander-Hjelm]

Would it be possible for you to try the following as an experiment?

• Try another project
• Or steal the api token of another user with higher permissions and try again. The other user can revoke their token after the experiment.

[abhilashagowda4241]

I have tried multiple users, with multiple projects still getting the same error
should I have go with project name or key word, In above comment I have pasted the screen shot

[Alexander-Hjelm]

Ok! Would it be possible to set up the same query in curl, Postman or a similar software?

Here is the query:

https://jira.xxx.com/rest/api/3/search?jql=project=PROJECTKEY

Authorization: Basic {base64EncodedCredentials}

Replace {base64EncodedCredentials} with a base64-encoded string in the format username:api_token

[abhilashagowda4241]

I am using command prompt, i tried with the above also, please help me with this command
jira-export -u [email protected] -p api --url https://abhilashadxxxxxxxx.atlassian.net/--config Samples\config-scrum.json --force

[Alexander-Hjelm]

I'm not sure then, other than all of the answers I have suggested, among which one or another have seemed to work for most people so far.

Would it be possible to get help from the Atlassian Support maybe? If you cannot get the API response from the /search endpoint, it feels like there could be a bug in Jira or something similar.

[github-actions]

This issue is stale because it has been open for 25 days with no activity.

[github-actions]

This issue was closed because it has been inactive for 5 days since being marked as stale.