secato / helpdesk

A simple ticket system made with AdonisJS

Welcome to Helpdesk!

This is a sample app that I made with AdonisJS for testing purporse. I got use it in production with no problem at all. The source files and database are in portuguese, I translated only the views.

I do not work on this code anymore, do what you want =)

App

The app is a simple server rendered web system for helpdesk, a simple ticket system. It has these characteristics:

• 3 users profiles
  • Admin: Can register new things and view operators activities (and do everything that operator can do)
  • Operator: Can attend the tickets and create tickets in the name of the users
  • User: Can create tickets only for yourself

Dependencies

• Bootstrap 4
• Bootstrap select
• Datatables
• Alertify
• Summernote WYSIWYG
• AdonisJS (Node framework)
• PostgreSQL (Production)
• SQLite (Development)

Try it

You can try the app at heroku

Login with default users (no password required):

• admin
• operator
• user

Know Problems

• Sending email was disabled in this test.
• Need to do authentication, because I was using Ldap and I removed - this because are too specific.
• Need to paginate datatables result at server side

License

GNU GENERAL PUBLIC LICENSE v3