rowinruizendaal / human-centered-design-2021

The course Human Centred Design is about learning to design and build websites for real humans, using user testing and iterative design proces. Human Centred Design is part of the half year minor programme about Web Design and Development in Amsterdam. Bachelor Communication and Multimedia Design, Amsterdam University of Applied Science.

Human Centered Design @cmda-minor-web 2021

I worked together with Marijn, Marijn has no fine motor skills and experiences planning his trip as an extra burden, it is up to me to take his burden off him.

Content

• Problem
• User scenario
• Tests
• Proces
• Elaboration

Problem

The current problem for Marijn is that the current NS is currently a burden for Marijn, everytime he want's to plan a train trip a has to fill in forms, filling in these forms on the website is something that Marijn can't do within seconds it takes him a extra longer time.

The task for me is to make a application where Marijn can plan a trip within just a few click.

User scenario

Who is Marijn?

Marijn is a 44 year old man who lives with hes 2 childeren and wife, Marijn is a technical chief architect. He ensures that all metadata for almost all music in the world is correct. Marijn is a 'nerd' as he calls himself like that, also Marijn hates using the tab key and is using all the VIM shortcuts

How can this be achieved?

Stripping of the NS website can be a lot better for Marijn, taking things out that takes him longer then the usual person, that is why I am trying to take the steps out that takes Marijn extra of time.

Tests

Research

Test 1

Test 2

Test 3

Wiki (documentation)

https://github.com/RowinRuizendaal/human-centered-design-2021/wiki