reneeb / otrscmdbexplorer

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OTRSCMDExplorer

This OTRS package provides a graphical explorer to the OTRS CMDB.

It is based on the excellent work from Dietmar Berg, ITSMTrace (version 0.8.1).

CMDBExplorer differs from ITSMTrace by the following characteristics:

1- The image generated is integrated in the AgentITSMConfigItemZoon screen; 2- The image initialy shows only first level links. But is interactive, so that the agent can click on a node/CI to further develop the vizualisation of the links; 3- A lot of CMDBExplorer parameters are configurable via SysConfig settings.

For more information, see file doc/en/CMDBExplorer.pdf