GOautodial Open Source Omni-channel Contact Center Suite
https://goautodial.org
GOautodial is the next generation open source omni-channel contact center suite. Built from the ground-up using established open source technologies.
Major Features:
Predictive, preview and manual dialing + inbound IVR and ACD
Customer Relationship Manager (CRM)
Ticketing system (under development)
Instant messaging (under development)
Social media (under development)
REST APIs and plugin based system
Reports and analytics
Multi-language
Technology and Core Components:
Asterisk
Bootstrap3
HTML5
JSSIP
Javascript
JQuery
Kamailio
MariaDB
NodeJS
PHP7
SocketIO
Vicidial
WebRTC
Requirements:
Apache 2.4 (and up)
PHP version 7.0 to 7.4 (recommended)
MySQLi extension for PHP
MySQL (version 5.5 and up) or MariaDB 10.0.1 (recommended)
Recommendations:
PHP extensions: BCMath, FPM, GD, Gettext, IMAP, Intl, JSON, MBString, OPcache, PDO, Pear, XML and XMLRPC
Help, Installation and other HOWTOs:
Visit our open source community portal: https://goautodial.org.
If you'd like to go cloud and/or get professional help, please visit: https://goautodial.com.
License:
GOautodial is released under the AGPLv2 license (https://www.gnu.org/licenses/agpl.html).