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basecone's Issues
After booking the next document is not always loaded
Normally, after posting a document, the next document is always loaded automatically. Somehow this doesn't always work and the preview of the document remains empty. This seems to happen quite randomly. I was able to capture it now and saw the following error in the console:
Failed to load resource: the server responded with a status of 400 ()
It was a request to the following URL endpoint:
https://public-apigateway.basecone.com/document-converter/api/documentconverter/
Command (or control) click on blue `Boek` button not working
I use command
(⌘
) (on Windows ctrl
) + click a lot to open webpages in a new web browser tab. If i command
(⌘
) + click
on the blue Boek
button the document to book is not opened.
That is very inconvenient and in a modern web application you can expect this to work just fine in my opinion.
I also assume that the console error messages are not intended.
Uncaught TypeError: Cannot read properties of null (reading 'access_token')
at HTMLDocument.<anonymous> (Booking?DocumentId=4a964781-1769-44ea-bcaa-81efecfcfc97&CompanyId=2ed4c8ee-3748-48c7-8e54-cf0d9374da25&From=DocumentsList:532:74)
at h (vendor.min-e8ec70d6.js:16:9166)
at Object.fireWith (vendor.min-e8ec70d6.js:16:9930)
at Function.ready (vendor.min-e8ec70d6.js:16:3962)
at HTMLDocument.a (vendor.min-e8ec70d6.js:16:8637)
at HTMLDocument.nrWrapper (Booking?DocumentId=4a964781-1769-44ea-bcaa-81efecfcfc97&CompanyId=2ed4c8ee-3748-48c7-8e54-cf0d9374da25&From=DocumentsList:13:30230)
Booking?DocumentId=4a964781-1769-44ea-bcaa-81efecfcfc97&CompanyId=2ed4c8ee-3748-48c7-8e54-cf0d9374da25&From=DocumentsList:13 Uncaught TypeError: Cannot read properties of null (reading 'access_token')
at initializeComments (Booking?DocumentId=4a964781-1769-44ea-bcaa-81efecfcfc97&CompanyId=2ed4c8ee-3748-48c7-8e54-cf0d9374da25&From=DocumentsList:392:78)
at Booking?DocumentId=4a964781-1769-44ea-bcaa-81efecfcfc97&CompanyId=2ed4c8ee-3748-48c7-8e54-cf0d9374da25&From=DocumentsList:440:17
at nrWrapper (Booking?DocumentId=4a964781-1769-44ea-bcaa-81efecfcfc97&CompanyId=2ed4c8ee-3748-48c7-8e54-cf0d9374da25&From=DocumentsList:13:30230)
E-mails with a PDF and a XML (UBL) attachment result in error message
From our accountant, who advised us to use Basecone 🤡, we always receive invoices by email with 2 attachments:
130233.pdf
130233.xml
We always automatically forward these emails to our Basecone email address, but unfortunately Basecone cannot handle this 😢.
Het door u aangeleverde document wordt niet ondersteund.
https://support.basecone.com/nl/articles/633128-aanleveren-en-verwerken-van-facturen-in-ubl-formaat
Indien jouw factuur is opgemaakt in een UBL-versie, die niet door Basecone kan worden geaccepteerd of indien het UBL-bestand incompleet is, dan geeft Basecone de foutmelding 'Mislukt: Het door u aangeleverde document wordt niet ondersteund'.
However, as a user, you have no idea what's going on, and why not just grab the PDF in this situation?
Icons datepicker on booking page incorrect
I think something is wrong with the previous/next month icons in the datepicker:
It seems that an icon should be used from:
https://secure.basecone.com/Content/themes/Twinscans/images/ui-icons_00a9d2_256x240.png
I suspect an arrow to the left and right, but that's not working right now?
Maybe it would be wise to switch to a nice vector icon library (SVG?) anyway?
Mouse click on document to book is not always working
When a click on a document on the https://secure.basecone.com/document/index screen it's not always responding to the click. I couldn't figure out why this is going wrong, so I recorded a video of my screen to make it clear. The video clearly shows my mouse click and that the application does not always respond
Schermopname.2022-07-20.om.14.50.42.mov
While using Basecone this is annoying, the application just doesn't run smoothly this way.
Intercom chat werkt niet
Success messages over the quick tag buttons
For quick tagging it is inconvenient that the success messages are placed on top of the tags buttons.
Maybe it's possible to position these message like toasts to top bottom left?
https://getbootstrap.com/docs/5.2/components/toasts/#placement
Basecone login 504 error - The request could not be satisfied
I just tried to login in to Basecone, it failed with the following error:
504 ERROR
The request could not be satisfied.
CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (CloudFront)
Request ID: jlWeGfiKFores4J0YfNWQgnRXqWYQDWYSFLA1QIJ-DUK5b_jBz4A_A==
Strange characters on booking page `«` and `»`
On the https://secure.basecone.com/Booking page i see the following text:
Factuur verwerken: « [ 1 ] »
Is that some kind of encoding issue?
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