Hello,
the installation went well. Everything appears to be working. However, I always get the following response no matter what day/time I ask for a call. I am requesting times that I know are open.
"{
"fulfillmentText": "I'm sorry, there are no times available for March 7, 3 PM.",
"outputContexts": []
}"
Raw API Response:
{
"responseId": "12941c25-6571-4a16-90ef-d61694369554-19db3199",
"queryResult": {
"queryText": "My Name is Kelly. Please schdule an appointment for 430 PM today. My phone number is 505-270-5990",
"parameters": {
"given-name": "name",
"time": "2020-03-07T16:30:00-05:00",
"date-period": "",
"date": "2020-03-07T12:00:00-05:00",
"phone-number": "phone"
},
"allRequiredParamsPresent": true,
"fulfillmentText": "I'm sorry, there are no times available for March 7, 3 PM.",
"fulfillmentMessages": [
{
"text": {
"text": [
"I'm sorry, there are no times available for March 7, 3 PM."
]
}
}
],
"intent": {
"name": "projects/appointmentscheduler-dudrfn/agent/intents/ae76ebb0-3ee7-46f3-ac7e-c8291a2045b1",
"displayName": "Schedule Appointment"
},
"intentDetectionConfidence": 0.56380177,
"diagnosticInfo": {
"webhook_latency_ms": 470
},
"languageCode": "en"
},
"webhookStatus": {
"message": "Webhook execution successful"
}
}
Fulfillment Request:
{
"responseId": "12941c25-6571-4a16-90ef-d61694369554-19db3199",
"queryResult": {
"queryText": "My Name is Kelly. Please schdule an appointment for 430 PM today. My phone number is 505-270-5990",
"parameters": {
"date": "2020-03-07T12:00:00-05:00",
"time": "2020-03-07T16:30:00-05:00",
"phone-number": "phone",
"given-name": "name",
"date-period": ""
},
"allRequiredParamsPresent": true,
"fulfillmentText": "We look forward to our call on 2020-03-07 We will ask for name at phone",
"fulfillmentMessages": [
{
"text": {
"text": [
"We look forward to our call on 2020-03-07 We will ask for name at phone"
]
}
}
],
"outputContexts": [
{
"name": "projects/appointmentscheduler-dudrfn/agent/sessions/18a8ecf1-d9d7-fa96-80e0-6921d887ad60/contexts/system_counters",
"parameters": {
"no-input": 0,
"no-match": 0,
"date": "2020-03-07T12:00:00-05:00",
"date.original": "today",
"time": "2020-03-07T16:30:00-05:00",
"time.original": "430 PM",
"phone-number": "phone",
"phone-number.original": "phone",
"given-name": "name",
"given-name.original": "Name",
"date-period": "",
"date-period.original": ""
}
}
],
"intent": {
"name": "projects/appointmentscheduler-dudrfn/agent/intents/ae76ebb0-3ee7-46f3-ac7e-c8291a2045b1",
"displayName": "Schedule Appointment"
},
"intentDetectionConfidence": 0.56380177,
"languageCode": "en"
},
"originalDetectIntentRequest": {
"payload": {}
},
"session": "projects/appointmentscheduler-dudrfn/agent/sessions/18a8ecf1-d9d7-fa96-80e0-6921d887ad60"