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care_center's Introduction

License: AGPL-3

Care Center

Support ticket system for Odoo 10. Loosely inspired by features in osTicket and Odoo 10 Enterprise Edition. Intended to be compatible with OCA modules.

Usage

Install module and go to the Care Center application. Assign Odoo users to

  • Assign Issues and Tasks to Support Teams
  • Track tickets by Code
  • Create Issues and Tasks, with flexible range of Priorities
  • Record timesheets, and send customer a PDF report of Timesheet activity

Configuration menu groups Issues/Task related settings together so administration can be performed within the Care Center application.

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported.

Credits

Contributors

Maintainer

This module is maintained by Thinkwell Designs.

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