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max-yushchuk avatar max-yushchuk commented on August 10, 2024

I have the same issue. Looks like the old outlook sees the on-send event in the Addin because when I click "Send" it is triggered automatically by showing the message " is working on your request" above the "Send" button.
Then the message disappears and the popup is shown " add-in is taking longer than expected." and then fails with a timeout.

This issue is critical for us because we're switching from the COM Addin to a new JS Addin. But most users will still use both add-ins during migration. So, they will need to use the old Outlook as COM Addin does not support a new Outlook.

Any ideas on how to fix it or at least to find a workaround? Or even block the on-send feature for just old Addin?

from office-js.

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