Comments (8)
I can also reproduce this and it is also affecting our setup too.
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Same here.. how can this happen again?! Please give high prio as it affects user experience very much!
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@DivyaPatidar we have verified the OnSendAddinsEnabled
flag for our test tenant and it is set to FALSE as a default value. Despite this configuration, starting from March 4, the issue has sporadically affected various accounts within the tenant and also has a huge impact on our customers.
Could you please review the latest releases to verify if any changes could have affected this functionality?
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@MehakFatima24 As mentioned in the #1381 and On-send feature for Outlook add-ins this is expected behaviour.
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Hi @DivyaPatidar this is not the expected behavior, kindly refer to the comment here (#1381 (comment)).
We have a series of actions that get triggered when the on-send event is triggered but since a new popup now opens and closes immediately the series of actions that are required to be completed by the add-in are not triggered. We have been encountering this behavior after the latest releases.
Maybe https://learn.microsoft.com/en-us/officeupdates/current-channel#version-2402-february-28 & https://learn.microsoft.com/en-us/officeupdates/current-channel#version-2402-march-04 is worth taking a look at.
Thank you for looking into this!
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Do we have any updates on this @DivyaPatidar ?
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We made some backend change and this behavior is not repro anymore.
Please try now and get back if you still see the issue.
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@ajays-msft Hi Ajay. We see a regression of this issue on some accounts since today.
Steps to reproduce:
- Compose a new email with recipient, subject and body
- Click Send
Actual behavior:
The email is sent in a new popped up window, which often doesn't load our add-in to check for secure sending.
Expected behavior:
The email is sent in the same window.
All the information in the ticket applies to our add-in. We would appreciate you looking into this.
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