Immediate crash after startup on W10Pro about mremoteng

[Rhodester]

I preferred to keep my config file settings so I rather did the following.

Open / Edit (%LOCALAPPDATA%\mRemoteNG<most recently updated folder><mRemoteNG version>\user.config)
Search for "CheckForUpdatesOnStartup" and change to "False".

[simonai1254]

See #2541 and #2542, you need to disable the "check for updates on startup"

[mikbarbarton]

I had the same problem, removed the "Check for Updates On Startup", and now it works. Two questions:

1. What is the address used to check for updates? I may be blocking that address inadvertently, and I would like to whitelist it.
2. Is the site down currently if several people are experiencing this?

[ufotech]

How to disable, if it crashes immediately?

Edit this (path may be slightly different)
%localappdata%l\mRemoteNG\mRemoteNG.exe_Url_pjpxdehxpaaorqg2thmuhl11a34i3ave\1.76.20.24615\user.config
Search for 'CheckForUpdate' and set 'False'
Start mRemoteNG

[simonai1254]

@mikbarbarton As mRemoteNG is working for users which have mremoteng.org in their hosts-file with 0.0.0.0 (see #2544 (comment)) it clearly is an issue caused by the website itself.

The question is how we get that fixed for newer builds (aka. proper error handling) and how we can prevent it from happening again (e.g. putting a dummy file on the website with specific content)

[KrzesloSzatan]

Same here, event viewer shows

Faulting application name: mRemoteNG.exe, version: 1.76.20.24615, timestamp: 0x5cb09552
Faulting module name: KERNELBASE.dll, version: 10.0.19041.3803, timestamp: 0x4f196cbf
Exception code: 0xe0434352
Error offset: 0x0013f932
Faulting process ID: 0x20e0
The time the faulty application started: 0x01da3b222fde68c8
Faulting application path: C:\Program Files (x86)\mRemoteNG\mRemoteNG.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 2fed8e72-ad8a-4a15-a424-776e3901edc0
Full name of the causing package:
Application ID relative to the offending package:

and

Aplikacja: mRemoteNG.exe
Wersja architektury: v4.0.30319
Opis: proces został przerwany z powodu nieobsłużonego wyjątku.
Informacje o wyjątku: System.ArgumentException
w System.ThrowHelper.ThrowArgumentException(System.ExceptionResource)
w System.Collections.Generic.Dictionary2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Insert(System.__Canon, System.__Canon, Boolean) w System.Collections.Generic.Dictionary2[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Add(System.__Canon, System.__Canon)
w mRemoteNG.App.Update.UpdateFile.FromString(System.String)
w mRemoteNG.App.Update.UpdateFile..ctor(System.String)
w mRemoteNG.App.Update.UpdateInfo.FromString(System.String)
w mRemoteNG.App.Update.AppUpdater.GetUpdateInfo()
w System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
w System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
w System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
w System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
w System.Threading.ThreadHelper.ThreadStart()

I have tried to reinstall mremoteNG, installed newest .NET framework - nothing helped.

[KrzesloSzatan]

Unchecking looking for updates did the trick.

[aisbergde]

See #2541 and #2542, you need to disable the "check for updates on startup"

How to disable, if it crashes immediately?

[KrzesloSzatan]

See #2541 and #2542, you need to disable the "check for updates on startup"

How to disable, if it crashes immediately?

Either change it in the user.config file like someone mentioned above or disable internet (turn off network card for example) and it will open normally.

[ParAilurus]

Just hit this this morning as well, same thing in the event viewer. Note if your user.config file doesn't have any entry for CheckForUpdatesOnStartup, simply just add one:

            <setting name="CheckForUpdatesOnStartup" serializeAs="String">
                <value>False</value>
            </setting>

order probably doesn't matter, but I stuck mine after CheckForUpdatesAsked

[ufotech]

This fixed it.
It's probably temporary only as long as the website is under construction.

[simonai1254]

I had the same problem, removed the "Check for Updates On Startup", and now it works. Two questions:

1. What is the address used to check for updates? I may be blocking that address inadvertently, and I would like to whitelist it.
2. Is the site down currently if several people are experiencing this?

According to the information I see in #1853 it should be querying GitHub and not the webpage itself, but maybe I've overlooked something...

[mikbarbarton]

Thanks Simon. I wonder if the website IS the issue. That's why I asked the question since I could obviously get into Github. Since a bunch of people had the same issue at the same time, I don't think it was something I blocked. I will check periodically by re-enabling the update check in the config file and see if it works. 👍

…

On Sat., Dec. 30, 2023, 1:01 p.m. Simon Monai, ***@***.***> wrote: I had the same problem, removed the "Check for Updates On Startup", and now it works. Two questions: 1. What is the address used to check for updates? I may be blocking that address inadvertently, and I would like to whitelist it. 2. Is the site down currently if several people are experiencing this? According to the information I see in #1853 <#1853> it should be querying GitHub and not the webpage itself, but maybe I've overlooked something... — Reply to this email directly, view it on GitHub <#2543 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AG5IL2DFQZV7I6HYI3GAN7LYMBJJHAVCNFSM6AAAAABBHQRSB2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNZSGU3TKMJSGQ> . You are receiving this because you commented.Message ID: ***@***.***>