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<title>Resume</title>Fargo, ND 58104 | [email protected] | 7017293075
- Help customers overcome medical coverage obstacles
- Gain access to client portals, and assist with website navigation.
- Project work
- Examined the documents on a regular basis to check for faults in formatting and grammar.
- Responded to client emails & requests
- Reminded clients to take their medications
- Assisting clients in becoming more self-reliant in their own homes by performing tasks such as minor housekeeping, meal preparation, running errands
- My first position in education was as an assistant teacher, and one of my responsibilities included collaborating with the head teacher to develop daily lesson plans for the classroom.
- Working with toddlers required me to actively participate in a wide variety of activities with them, including but not limited to: singing, working on literacy skills, playing in the park, and preparing class games.
- In addition to meeting with parents at the end of the day to go over their child's day, and at the end of the day I met with parents to discuss their child's day. Over time, I was required to register ND future growth and complete online classes for CDA. After a few months, I was given my own classroom and promoted to lead teacher. Took on the responsibilities of planning weeks in advance, completing incident reports, and conducting parent conferences. I enjoy dealing with children, so this was a tremendously enjoyable learning opportunity!
- Interacted with customers over the phone. When customers had inquiries, I was there to help them out.
- Troubleshoot problems with clients' Red Card accounts and assist customers in changing their passwords, creating new accounts, and using the baby registry.
- Microsoft Office (5 years)
- Microsoft Excel (2 years)
- Teaching
- Management
- CPR
- Filing
- Problem solving (Less than 1 year)
React
Typescript
Django
Laravel
Facebook
Microsoft
Google
Alibaba
D3
Tencent