FATAL: Unity 2022.2.11 broke native Android crash reporting about appcenter-sdk-unity

[Tommigun1980]

@AnatolyPristensky @aleksandr-dorofeev @DmitriyKirakosyan

I am tagging all the recent employees to get visibility for this.

[Tommigun1980]

It's been a week by now. Is this repo still maintained and if not, please let us know.

I need to reiterate that the latest version of the AppCenter SDK does not work with the latest versions of Unity, and this has been the case for a few months by now.

@AnatolyPristensky @aleksandr-dorofeev @DmitriyKirakosyan

[DmitriyKirakosyan]

@Tommigun1980, I appreciate your report and apologize for the delay in response.

We're currently addressing the matter with the team. I assure you, I will provide an update as quickly as possible.

[Tommigun1980]

@Tommigun1980, I appreciate your report and apologize for the delay in response.

We're currently addressing the matter with the team. I assure you, I will provide an update as quickly as possible.

It's been three weeks since your reply. I think there's probably some miscommunication here, what I am trying to say is that the latest version of AppCenter doesn't work with Unity. Unity changed how they wrap native crashes in Unity 2022.2.11, so AppCenter has been broken for the last four months.

This has to be fixed now.

[Tommigun1980]

@Tommigun1980, I appreciate your report and apologize for the delay in response.

We're currently addressing the matter with the team. I assure you, I will provide an update as quickly as possible.

Hi again. When will this get fixed? App Center has not been usable with Unity for the last four months. I was promised a quick update so please get back to me asap.

[lucen-ms]

@Tommigun1980 we will be looking into this issue based on our capacity and priorities which unfortunately can take some time.
Please feel free to contribute a fix if you need it urgently.

[Tommigun1980]

@Tommigun1980 we will be looking into this issue based on our capacity and priorities which unfortunately can take some time.
Please feel free to contribute a fix if you need it urgently.

What do you mean if I need it urgently? App Center does currently not work with Unity. What could have a higher priority than fixing that? Yeah I do need it to work. If Microsoft can't support App Center anymore then please state that. I don't think it's the customer's responsibility to fix an SDK that doesn't work.

[Tommigun1980]

@lucen-ms Getting back to this again. When do you think this will be fixed? I don't think that asking the customer to fix an SDK that doesn't work is the correct way to operate. And also, please state if Microsoft is not supporting App Center anymore so we can look into alternatives.

Thank you.

[lucen-ms]

@Tommigun1980 App Center is supported by Microsoft. I do not have any ETA for the fix at this moment - I will share it here as soon as I will know it.

Note, we prioritize issue fixes based on number of affected customers - that's why it is not our top priority at this moment. That's why I also suggested you can try to fix it as the code is public - we welcome PRs. Thank you for understanding.

[AdamBursill-SV]

+1 for needing this fixed. This is preventing us from upgrading our Unity version to 2022.3 (Long term support) which we need to do for other fixes

[todi1856]

Hello,

this might unblock you, Unity provides a way to fallback to legacy crash handler behavior. https://docs.unity3d.com/2023.2/Documentation/Manual/android-handle-crashes.html

You need add this string to command line passed to Unity:

-androidChainedSignalHandlerBehavior legacy

[MikhailSuendukov]

Hi @todi1856 and thank you very much for the information. We now consider this task as a priority, but there is no ETA yet. I will keep you informed.

[Tommigun1980]

Hi @todi1856 and thank you very much for the information. We now consider this task as a priority, but there is no ETA yet. I will keep you informed.

Hi @MikhailSuendukov. I think it's been half a year by now that App Center hasn't been working with Unity. When will this be fixed? Goes without saying that people will have to look into alternatives if this won't get fixed soon.

[lucen-ms]

@todi1856 or @Tommigun1980 have you tried the workaround please? Does it work?

[Tommigun1980]

@todi1856 or @Tommigun1980 have you tried the workaround please? Does it work?

It's not a trivial workaround as it'd require a custom activity so I'm waiting for a real fix, instead of going out of my way to enable legacy behaviour. When will the fix land? I have to once again reiterate that the current version of the AppCenter Unity SDK no longer works so a permanent fix would be quite appreciated. I will have to look into other solutions by the time my project is closer to release if this is not resolved any time soon, as having to wait this long for critical fixes undermines trust in the product.

[lucen-ms]

We are not going to fix this soon as this issue affects small number of customers, and we prioritize other fixes. Please try to use the workaround.

[Tommigun1980]

We are not going to fix this soon as this issue affects small number of customers, and we prioritize other fixes. Please try to use the workaround.

Should this be read as AppCenter is being deprecated for Unity because this affects every Unity user, not a small number of customers?
If this is the case please let us know and we'll look into alternatives.

Currently if a new user were to try out AppCenter it just wouldn't work out of the box. That user wouldn't return. What could be a more important fix than one that ensures that the product works?

[lucen-ms]

Please let us know if workaround works or not so we can plan accordingly.