megamark16 / django-live-support Goto Github PK

Mark,
Thanks for you quick answer 'how it works ?' and it works with runserver. In production with gunicorn, we do not succeed having the 'admin-active' in the cache, so we are always with 'leave message'. Can you details how you app must be set up in a production environment ?
Pierre

Hello Mark,

I installed your plugin correctly, using Pip and also configured the settings like you did in your example.

When I try to load {% chat_iframe %} I get a 404 - page not found error. Loading only the live_support_tags seems to work. I'm using Django 1.3.1.

I'm very intrested in this project, it looks promising.

Greetings, Bart

I tried with firefox and Chromium : When the chat box is full, you can go down with the scroll bar, but immediately this vertical scroll bar go back up, so you have few seconds to read the last post.
Pierre

The first message of a visitor that open a chat message is not in the 'chat message list'. In the list we find the second message of the visitor and the answer from admin.

In addition, in the admin box, when the visitor has disconnected, the message 'xxx has disconnected' over write on the first line of the visitor message

Hi,
After adding 'live_support' to installed apps, got this error:

class Chat(models.Model):

File "d:\rank\rank_vir\lib\site-packages\live_support\models.py", line 33, in
Chat
support_group = models.ForeignKey(SupportGroup, null=True, blank=True)
TypeError: init() missing 1 required positional argument: 'on_delete'

Please add cache: false, to ajax call. Otherwise Chromium (Chrome) and I think ~ĨE8 will not be able to keep a communication alive.

greetings
ionic

Hi there,

in "chat_iframe.html" '$' signs before functions need to be changed to 'jQuery' to provide jquery no conflict. Else trying to open chat returns "Property '$' of object [object Object] is not a function".

Cheers

Are there any plans to port this package to the latest supported Djangos and Python 3?

What about using Django Channels?

The package description, which is generated from the repository README, is broken on PyPI.

See the tox setup of one of the following project on how to enforce a working package description:

• pip-tools - see the issues for a discussion of the solution
• django-analytical - tox setup covers all active Python and Django versions
• django-apptemplates - alternative tox configuration syntax

Here's missing requirements.txt

In order to answer to visitor, the admin must look carefully at his support/admin page. Can this app advice the admin which has opened other windows that a chat is pending ? like the tool bar in skype or other method ?
Pierre

Hello,
What are the conditions to open the Chat : create an agent, then this agent open admin/live_support/chat/ ? but I have still the 'leave message' in the support ?
Pierre