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johnalanwoods avatar johnalanwoods commented on May 26, 2024 2

Ledger live doesn't support Monero. You need to use the core wallet.

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Alioz88 avatar Alioz88 commented on May 26, 2024

Ledger live doesn't support Monero. You need to use the core wallet.

Whats is the core wallet ?
I don't know to access this fund now since it doesn't show up on Ledger Live 🤔

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pricead avatar pricead commented on May 26, 2024

https://support.ledger.com/hc/en-us/articles/360006352934-Monero-XMR-

You need to download the Monero-GUI, which connects to your device running the XMR app.

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Alioz88 avatar Alioz88 commented on May 26, 2024

You need to download the Monero-GUI, which connects to your device running the XMR app.

I have tried to open it with MoneroGUI but when i put my password to open my account the loading screen keep turning but never open the account. I don't know why.

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pricead avatar pricead commented on May 26, 2024

You need to download the Monero-GUI, which connects to your device running the XMR app.

I have tried to open it with MoneroGUI but when i put my password to open my account the loading screen keep turning but never open the account. I don't know why.

You need to confirm the export of your view key on the device screen when opening the wallet on Monero-GUI.

Anyway, this GitHub is for reporting actual bugs with the device's Monero app, and not general user support. I suggest you visit www.reddit.com/r/MoneroSupport if you'd like additional assistance.

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Alioz88 avatar Alioz88 commented on May 26, 2024

You need to confirm the export of your view key on the device screen when opening the wallet on Monero-GUI.

How can do i export the view keys and where i find this key ?
I'm really lost with all of this.

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pricead avatar pricead commented on May 26, 2024

You need to confirm the export of your view key on the device screen when opening the wallet on Monero-GUI.

How can do i export the view keys and where i find this key ?
I'm really lost with all of this.

Like I said, this is the wrong place for posting these kinds of user questions.

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Alioz88 avatar Alioz88 commented on May 26, 2024

You need to confirm the export of your view key on the device screen when opening the wallet on Monero-GUI.

How can do i export the view keys and where i find this key ?
I'm really lost with all of this.

Like I said, this is the wrong place for posting these kinds of user questions.

Okey, thank you very much.

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infa-jowoods avatar infa-jowoods commented on May 26, 2024

@Alioz88 you’ll get help at Reddit.com/r/Monero

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pricead avatar pricead commented on May 26, 2024

@Alioz88 you’ll get help at Reddit.com/r/Monero

As I mentioned above, www.reddit.com/r/MoneroSupport is designed for support questions. We try to keep r/Monero clear of those to avoid it from being cluttered.

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Alioz88 avatar Alioz88 commented on May 26, 2024

@Alioz88 you’ll get help at Reddit.com/r/Monero

Thank you

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