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crm's Introduction

crm

1.1 编写目的 本总体设计说明书针对展会行业CRM平台系统编写。 目的是在明确系统需求和技术可行性的基础上划分系统的功能模块、规划系统逻辑架构、部署架构、进行系统开发的分工, 明确各服务模块间的接口,为进行后面的详细设计和实现作准备。 1.2 背景 用户希望建立一个基于互联网的平台应用, 逐步实现将当前展会行业线下的各项业务, 升级到线上信息服务平台中,管理客户、供应商,以及客户与供应商相关的项目,合同等, 远期实现客户自助服务等功能,减少中间环节,降低终端客户成本,实现各环节效益多赢 • 系统名称:展会CRM系统

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