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cs_base's Introduction

cs_base

开源客服系统,基于 Odoo 的客服模块

cs_base 是在强大的 Odoo 框架的基础上实现的一个在线客服应用

基础模块包含完整的 Web 在线客服的接入,坐席管理等,通过扩展可方便地加入电话呼叫和微信公众号咨询的接入以及客服工单的管理

使用

  1. 安装部署好Odoo环境
  2. 下载适当分支的cs_base(master分支对应odoo11),将其放入Odoo模块目录,安装cs_base模块
  3. 配置坐席组及坐席人员
  4. 配置web在线客服渠道url到网站
  5. 与网站访客聊天互动

在线 Demo

关注下方测试公众号,访问 http://kf.calluu.cn/ 点“微信登录”扫码即可进入系统

info

相关文档

http://oejia.net/search?type=tag&value=客服系统&start=1&limit=5

效果

面板

升级扩展效果

面板

交流&讨论

Odoo CRM客服系统讨论群:711175153

qq群

cs_base's People

Contributors

jonexiong avatar

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