jasonberryman / dolphin-one-taxi-apps

Dolphin ONE Taxis Apps integration guide

Dolphin ONE Taxi Apps - Calll integration guide

Table of Contents

• Overview
• Phone call resources

Overview

This document provides some guidance, to allow dispatch software developers to build API endpoints which we can interact with when a telephone call is received. We can create a request in virtually any format. However, to provide easy integration, we have some standards which will allow easy integration.

The responses can also be in virtually any format, as long as we can get the data that we need.

Our preferred integration methods:

• Node.js client library
• REST API

Phone call resources

Methods	Description
invite	Start a new inbound call.
ringing	Show a call ringing at an agent phone(s).
missed	Report a missed call (to allow a call back / update statistics).
connected	New connected call
cleared	A call has ended