VeSync Integration causing throttling about core

[home-assistant]

Hey there @markperdue, @webdjoe, @TheGardenMonkey, @cdnninja, mind taking a look at this issue as it has been labeled with an integration (vesync) you are listed as a code owner for? Thanks!

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[ewelin34]

I too am having this issue. At least once a day I see the same connectivity issues. I currently have 3 air purifiers in VeSync. Each time my connection drops it lasts for at least 3 hours.

[matthewpapa07]

+1 Seeing this as well

[jmunchies1]

Also just experienced this for the first time today. I have 3 x Core 400S air purifiers that have worked fine in HA for a while now. I just upgraded HA from 2024.7.4 to 2024.8.1 and noticed that VeSync integration wasn't working. I thought something went wrong on the upgrade but then the VeSync Android App says server error and won't load either so I'm guessing my VeSync account had been throttled. Hopefully this can be rectified somehow.

[leiyucs]

+1. stopping HA auto polling solved the problem.

[tangix]

+1. stopping HA auto polling solved the problem.

Having the same issue, did you turn off polling from the integration setting?

[jmunchies1]

I originally turned off polling in the integration setting but have since turned it back on. So far been ok for 24 hours, wonder what the threshold is. In any case, can the devs create a setting to reduce the polling rate? I would still like it to update but less frequently so we don't get throttled.