go2ismail / dotnetdesk

Asp.Net Example web application showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpdesk or ticket support portal.

DotnetDesk

Demonstration web app showing the capabilities of ASP.NET Core 2 MVC, EF (Entity Framework), Web API, Bootstrap, jQuery, datatables, adminlte template and many more. Web app created as helpdesk or ticket support portal.

Technology

• ASP.NET Core 2 MVC
• EF (Entity Framework) Core Code First
• jQuery
• Ajax
• ASP.NET Core 2 Web API
• Adminlte template
• datatables.net
• Dependency Injection
• Email Handling (SendGrid and SMTP)
• Custom 404/500 error handling
• file upload (using blueimp jquery file upload)

Business Process

• Ticket
• Comment
• Attachment
• Task
• Feed
• Knowledge Base
• Customer
• Contact
• Product
• Agent
• Engineer

Planned Features

• organization
  • ticket
    • comments
      • attachments
    • tasks
      • attachments
    • attachments
  • feeds
    • comments
    • attachments
  • knowledge base
    • attachments
    • comments
  • customers
    • attachments
    • contacts
      • attachments
  • products
  • support agents
  • support engineers

config

• task priority [high, highest, low, lowest, normal]
• task status [not started, deferred, in progress, completed]
• task category [call, meeting, demo, visit]
• ticket status [open, on hold, escalated, closed]
• ticket priority [high, medium, low]
• ticket channel [phone, twitter, email, facebook, web, chat, forum]
• product category [monitor, phone, desktop, laptop, printer, other hardware, windows, word, excel, powerpoint, other software]

Screenshots

Supported by CodeRush.Co

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dotnetdesk's Issues

how to add chat & login?

hi, how to login, what are the credentials
and can you show how to do a chat or signalr

cant get email conformation

cant get a email confirmation

How to add a contact

Hi @go2ismail

Great little tool and demo of .NET core

Im struggling to add a contact, which is then required to create a new ticket. How do you do that?

Change the Color of the Navbar

Hello, Can you please help me to change the color of the Navbar? I searched for hours, but I wasn't able to figure it out.

Without email confirmation

Does anybody have this same project without email confirmation? If anybody has, please leave the link to your repository or kindly tell me what should I do to work without the email confirmation. Thanks in advance.

Doesn't work, it loops in login page.

Great work, but even if I have authenticated user, the application loops in login page. Page not found if i try to go /Config/Index Action.
How to fix?

Thanks in advance.

不能登錄

可以自動創建數據庫和表，很好啊，但是郵件的驗證比較繁瑣，發送不了，又無法登陸。

Is there a startup guide?

I configure my email server but never received emils to confirm new accounts

Looks great - but not reciving the confirmation email

As the title says, i have registered but im not getting the confirmation email.

It looks great from the screenshots though

Update the ticket by email

hello, nice project congratulations.
Can a technician respond to the ticket by simply replying to the email received?
I'm looking for a project where the various tickets are updated by sending emails

whats default username and password?

Good work, as always. Whats default username and password?

Roadmap: DotnetDesk next version (in ASP.NET Core 3.x / .NET5)

Any roadmap decided for next version?

database issue

how to connect datatables dot net into login page

Cant login

i can do registration but the login part is not working

PostgresSQL :: Feature request

Hi @arashaan ,

Requesting feature PostgreSQL as a database option.

"ConnectionStrings": {
    "DefaultConnection": ""
},
"NetCoreTemplate": {
    "DatabaseProvider": "PostgresSQL"
}