Why are you seeing this issue?
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Severity
Note, for Sev1 issues always page the team first, using the PagerDuty information in the service catalog and the command .pager trigger <rotation> <reason>
. Opening an issue for a Sev2 incident can come later (and can be done by the available Escalation Engineer).
Service
contributors
Issue
A clear and concise description of what the issue is.
A customer is not sure why they are not showing up in the contributors.
I had them check the following but I'm not sure what steps to have them try next or what the issue might be.
Top 100 Contributors: The contributors graph only shows the top 100 contributors. If you're not one of the top 100 contributors, you won't appear in the graph.
Commit Branch: Your commits need to be merged into the default branch or the gh-pages branch (if the repository has project sites) to appear in the contributors graph. If all your commits are on non-default branches, they won't be included in the graph.
Email Address: The email address used to author the commits must be connected to your GitHub account. If it's not, your commits won't be linked to your account, and you won't appear in the contributors graph. You can check the email address used for a commit by adding .patch to the end of a commit URL.
Their response to the questions.
Hi Alex,
- I have selected the past month in the timeline graph but I still don't show up.
https://github.zendesk.com/attachments/token/BmlUNaBUzbGekV79wOPVtE3xT/?>name=Screen+Recording+2023-11-21+at+13.09.16.mov
- My commits are being merged into the master branch
- Email address
Customer Impact
- Zendesk Ticket(s) - 2444619
Customer is not seeing himself show up on the one below. The other 2 he does.
GitHub Product(s) Impacted (check appropriate boxes and provide GHES version if applicable)
To Reproduce
Steps to reproduce the behavior:
N/A
Expected behavior
He wants to see himself as a contributor. In 2 repos he does but 1 he doesn't (see screenshots above).
Screenshots
See above.
Additional context
The customer is unity3d.
cc:
@github/ospo
@product_manager
Support Squad(s): @github/support-squad-