Comments (4)
Hi @lucascrespo88 thanks so much for opening this Feature Request!
Databricks 🧱 support would indeed be a great addition to this package. I would love to see if anyone else in the community is interested in seeing this feature be integrated into a future release of our Zendesk package.
In terms of priority, I will wait to see if others from the community post interest within this FR. If more folks show interest then my team can prioritize this accordingly. In the meantime though, I would like to try and help with a few solutions I have in mind to get this package working within your Databricks environment. See my notes below:
- While this package doesn't have official support for Databricks, that isn't a sure sign that it won't work. That just means we have not integrated Databricks into our CircleCi and integration tests.
- As such, it is worth a shot to try and install the package and run it within your Databricks environment to see if it is successful.
- One adjustment you will need however is adding the below to your root
dbt_project.yml
. This will allow for any utility package macros that are Databricks (Spark) compatible will use the appropriate funtion.
## dbt_project.yml
dispatch:
- macro_namespace: dbt_utils
search_order: ['spark_utils', 'dbt_utils']
- If you run the package with the added config to your root
dbt_project.yml
and see that there is just a minor error or two that can quickly be adjusted, feel free to fork the package and make those adjustments. - Additionally, if you see it works on your end you are always welcome to open a PR to contribute back or let us know it worked! If it works without an issue I can easily add it to our README.
Thanks and I hope the above is helpful! I look forward to seeing if others from the community are interested in this feature being integrated into the package in the future.
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Prospect Kueski is very interested in leveraging this package for their Databricks based deployment
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Hi All, I just wanted to share an update that our team is currently working to make the package compatible with Databricks! You should see a release next week to support Databricks.
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released with v0.9.0!
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Related Issues (20)
- [Feature] Update Zendesk SLA policies to look at historical agents HOT 11
- [Bug] <Missing business minutes metrics in zendesk support ticket metrics> HOT 29
- [Feature] add passthrough columns for USER and ORGANIZATION
- [Feature] multiple zendesk instances HOT 5
- [Bug] Metrics for "Zendesk Messaging" tickets are incorrect HOT 3
- [Feature] Update dbt_date version requirements to include wider range HOT 2
- [Bug] Zendesk SLAs not accurately being captured for certain First Reply Time Business SLAs HOT 2
- [Bug] Minutes in sla_policies can be inaccurate due to where rounding occurs HOT 1
- [Feature] Support for Zendesk Messaging Chat Channels
- [Feature] Support `periodic_update_time` SLAs
- [Feature] Update Zendesk references in README to Zendesk Support HOT 1
- zendesk fivetran DBT package is incorrectly calculating values from the source data HOT 7
- [BUG] Display correct SLA Breach Time in the `zendesk__sla_policies` model for first and next reply times HOT 1
- [Bug] sla policy events failing due to duplicate values HOT 27
- [Feature] Add Flag for CreatedSolvedClosedSameDay HOT 2
- [Feature] Add Streamlit App documentation to README HOT 1
- [Feature] Incorporate new USER and ORGANIZATION passthrough columns
- int_zendesk__reply_time_business_hours does not run after dbt Package update HOT 5
- [Bug] Not able to disable package model of dbt_packages/zendesk_source/models/tmp/ HOT 2
- [Bug] Agent Work Time and Requester Wait Time Erroneously Being Filtered Out of zendesk__sla_policies
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