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No longer functions on UKTV Play about uw-pub HOT 5 CLOSED

jrawle avatar jrawle commented on May 18, 2024
No longer functions on UKTV Play

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Comments (5)

dvlden avatar dvlden commented on May 18, 2024

What is this magical platform that has some kind of sourcery protection agains screenshots and screen recording?

I just tried in Chrome and in Firefox too. It works fine for me.
Unable to screen record it, so here's the recording with my phone, directly in Firefox.

  • Shortcuts functioning
  • Trackpad pinch functioning
  • Banner overlay is visible
  • Custom scaling
github.issue.recording.mp4

Does the platform look identical on your end, or maybe they did not roll out new update for everyone? Let me know.

P.S. The option "Choose "Full Screen" from Firefox's context menu.", sort of works. It's actually the opposite for me of what you wrote. In Firefox fullscreen from context menu, I do not get banner overlay, but everything else still works as expected.

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jrawle avatar jrawle commented on May 18, 2024

Thanks for taking the time to look into it! Sorry for not providing a video, although it's hard to show it not working. It literally does nothing once in full screen mode.

Maybe it's a Linux issue?

The behaviour you see with Firefox's context menu Full Screen is the same as for me. Everything works except the banner overlay. (Bizarrely, in this mode, it doesn't show ads; the film freezes and the sound of the ad plays without the pictures. This is what it did before they changed the player this week...)

I'm happy to accept it's my particular setup, if you can't reproduce it. At least I have a workaround. Thanks again!

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dvlden avatar dvlden commented on May 18, 2024

No worries. Wish if I could be of a better help.
Perhaps they made a mistake somewhere during this change (I'm not aware how it was in the past). But perhaps they will fix it in the future. I doubt it's the Linux problem, unless you had OS version update at the same time they did rebranding 🤷‍♂️

Can you confirm to me, does it work on some other platform - as supposed? So that we can completely exclude Linux being part of the problem?

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jrawle avatar jrawle commented on May 18, 2024

I don't use any other platform, sorry. I did notice that they only specify Chrome as being supported on Linux, despite Firefox being supported on both Windows and Mac. Perhaps it's related to that.

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dvlden avatar dvlden commented on May 18, 2024

Oh interesting. I'll move this to discussion board, in case someone else who uses that platform on Linux, comes across the same problem.

Thank you for your assistance!

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