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diogomartino avatar diogomartino commented on July 16, 2024

Hi! That's strange because if the app works, the web version should too, as they are the same (assuming you have the latest version of the server and client 1.0.4). What browser is being used? Next steps:

  1. Open the GUI in the browser
  2. Open Inspector (CTRL + SHIFT + I) or right click > Inspect
  3. Select the Network tab
  4. Try to connect
  5. Screenshot what's in that tab
  6. If the connect fails, there will probably one or multiple red entries on that list
  7. For each one of the red entries, screenshot the Headers, Request and Response (if they are not empty)
  8. Open the Console tab and screenshot what's there also

Hopefully this gives me an hint of that's going on. And be careful because your API key might show in some of those screenshots, so edit it out.

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Rizzlas avatar Rizzlas commented on July 16, 2024

Thank you , sorry for the late answer , I didn't thought I got a troubleshooting so quickly.
I think it's because my domain is in http instead of https but I'm not sure.
Hope it will help you :D
1
2

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diogomartino avatar diogomartino commented on July 16, 2024

No problem! Are you using a domain instead of an IP to connect to your server?

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tacamihail avatar tacamihail commented on July 16, 2024

Hi there, i am using a domain via cloudflare tunneling and get the same issue.

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