Outlook Desktop does not parse the forwarded email about email-forward-parser

[eliottvincent]

Hey! Do you have more information about the Outlook version / OS version?
From what I can see, it looks quite similar to the "New" Outlook 2019.

Furthermore, having the subject of the email would help me a lot.
If possible, could you forward an email from your Outlook Desktop to [email protected]?

[katlim-br]

Yes, it is Outlook 2019 Windows Desktop.

Sorry I cannot send an email.

[eliottvincent]

Outlook 2019 is definitely supported.

With Outlook 2019, there's no way to distinguish a forwarded email from a regular replied email (there's no separator).
So you must provide both the email body and the subject in the read() method, to make the detection work correctly.

[katlim-br]

so I did, but it did not work all times.

[eliottvincent]

Ok, can you share the body + the subject of a failed detection? I'll investigate on my side.

[katlim-br]

It is above, but I can copy it down here

From: Joe Montana <[email protected]>
Sent: Tuesday, January 11, 2022 3:34 PM
To: Mary Montana <[email protected]>
Subject: Pressing matter

Hi

Bye

I dont know if it is important, but the body came as base64 (Outlook 2019 does this) and then we parse the SMTP email and convert it (using mailparser library).

Btw, I'm using
"email-forward-parser": "^1.0.7"

[eliottvincent]

The base64 is not important, as long as you base the decoded body.
I need the subject of the email as well. This is only the body.

[katlim-br]

It is there. It is "Pressing matter".

[eliottvincent]

No, this is the original subject.
I need the subject of the parent email. Something like "Fwd: Pressing matter". This is what you need to pass to the read() method to help the detection :)

[katlim-br]

it is Fw: Pressing matter.

But then I tested it with sending the root subject, and it worked! Even removing the additional bar that I added as workaround.

So I think that was it.

Thanks!

[eliottvincent]

Yes, passing this "Fw: Pressing matter" subject improves the detection in the case of Outlook 2019.
Glad it's working now!