chaitanyakaranam / servicenow-rest-api Goto Github PK

• New method to fetch change tasks
• Axios version bump

Hi,

So in servicenow you have change requests and incidents. But inside of change_requests, you have change_tasks.

Change requests are parents of change_tasks.

Do you think you will ever implement update Change_Tasks?

I see that we cannot specify port and protocol while connecting to service now instance. So what if the service now HTTP server is not running on default ports.

In the network you will find two different sysid one for file attachment and the other sysid for table but how to get the sysid of a file of attachment via methods?

Greetings,

love the library! I do manage to authenticate and get details for a RITM, but in the webinterface I see a section called 'variables' and I do not know how to retrieve them.

I read on one forum that I have to query sc_item_option_mtom with the sys_id of the RITM, but nothing comes back.

Hoping you can at worst tell me how to get this done with this library or at best add a feature to get it for me ;)

Would be great if this library also included upload of attachments as multipart post.

sometimes we all are working behind firewalls in such cases its a feature request to add proxy

No callback is available for Authenticate function in servicenow.js

the below is not working. Not able to know if authentication is successful or not.

ServiceNow.Authenticate(res=>{
console.log(res.status);
});

Hi,

I would like to connect to an instance through a reverse proxy (e.g. servicenow.myinstance.com).
Is there a way to configure the connector to allow it?

Thanks
Martin

You can copy query from servicenow instance. This URL can be passed in filters array.

Will create an example on same.

How to resolve this?

ServiceNow.createNewTask(data,'incident',res=>{
//
});

This is great! Could you possibly add a way to save the files that are downloaded via the attachment api?

Receiving an unhandled promise rejection warning for every function call.
In servicenow.js, you're sending callback(err) in the axios req catch statements, would that need to change? - Reference axios/axios#18

(node:11476) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 1): TypeError: callback is not a function

Really appreciate for this package.
How to get the file attachment?