ccit-bphc / ccit-portal

Complaint Portal for Internet Related Problems in BPHC.

CCIT Portal

Contains the Complaint Portal for Internet Related Problems in BPHC.

Contributing

See CONTRIBUTING.md.

ccit-portal's Issues

Issue with Availibility timing for girls

1.4:30-5:30 slot is being sent to backend as 4:30 am to 5:30 am
2.12 to 1:30 slot not being accepted at the backend.

Issue with Bhavan name

1.The register complaint form is not sending bhavan name to the backend.It just sends the room number.
2.Display Bhavan name to users and staff at all places with the complaints.
3.Don't display urgency and urgency reason to users while showing them their complaints.

Bug: Problems in Templates

Code Quality Issues

1. Tags are not balanced
2. Inheritance is not used
3. Reverse lookup is not used in many places
4. Url field in unblock request form does not call the checkurl function
5. Id attribute is same for a lot of elements
6. Client side validation is sorely missing
7. Input type time and date are not supported in firefox and need to be changed to some other form.
8. Complaint resolution by staff and list of complaints of user, both are different things, and need to stay different
9. There are a lot of junk files, like login1.html, login11.html, previous-request-old.html etc

Add feature for selecting a availibility date in complaint form

Bug: Typo in base.py file

django has been misspelled as dajngo in line 155

Add cancel functionality to 'previous complaints' view

Add a cancel button with the previous complaints and requests for the user to cancel their previous, open complaints.

Paginate the data displayed to staff and users

Bug:Forms not getting submitted

In the html and js files the values for category Wifi should be WF(given in the models) and likewise.
Apply these changes for the unblock request form also

Error while Resolving tickets as staff

Request information:

Environment:

Request Method: POST
Request URL: http://localhost:8000/complaints/resolve-tickets/

Django Version: 2.2.4
Python Version: 3.7.2
Installed Applications:
['django.contrib.admin',
'django.contrib.auth',
'django.contrib.contenttypes',
'django.contrib.sessions',
'django.contrib.messages',
'django.contrib.staticfiles',
'django.contrib.sites',
'allauth',
'allauth.account',
'allauth.socialaccount',
'allauth.socialaccount.providers.google',
'users',
'complaints',
'pages',
'widget_tweaks']
Installed Middleware:
['django.middleware.security.SecurityMiddleware',
'django.contrib.sessions.middleware.SessionMiddleware',
'django.middleware.common.CommonMiddleware',
'django.middleware.csrf.CsrfViewMiddleware',
'django.contrib.auth.middleware.AuthenticationMiddleware',
'django.contrib.messages.middleware.MessageMiddleware',
'django.middleware.clickjacking.XFrameOptionsMiddleware']

Traceback:

File "C:\Users\deepak\AppData\Local\Programs\Python\Python37-32\lib\site-packages\django\core\handlers\exception.py" in inner
34. response = get_response(request)

File "C:\Users\deepak\AppData\Local\Programs\Python\Python37-32\lib\site-packages\django\core\handlers\base.py" in _get_response
115. response = self.process_exception_by_middleware(e, request)

File "C:\Users\deepak\AppData\Local\Programs\Python\Python37-32\lib\site-packages\django\core\handlers\base.py" in _get_response
113. response = wrapped_callback(request, *callback_args, **callback_kwargs)

File "C:\Users\deepak\AppData\Local\Programs\Python\Python37-32\lib\site-packages\django\contrib\auth\decorators.py" in _wrapped_view
21. return view_func(request, *args, **kwargs)

File "C:\Users\deepak\AppData\Local\Programs\Python\Python37-32\lib\site-packages\django\contrib\auth\decorators.py" in _wrapped_view
21. return view_func(request, *args, **kwargs)

File "C:\Users\deepak\AppData\Local\Programs\Python\Python37-32\lib\site-packages\django\contrib\auth\decorators.py" in _wrapped_view
21. return view_func(request, *args, **kwargs)

File "C:\Users\deepak\Downloads\ccit\ccit-portal\complaints\views.py" in handle_complaint
95. form_obj.save()

File "C:\Users\deepak\Downloads\ccit\ccit-portal\complaints\models.py" in save
65. self.avail_start_time.hour + 1,

Exception Type: AttributeError at /complaints/resolve-tickets/
Exception Value: 'NoneType' object has no attribute 'hour'

Cannot Remove already selected image while registering a complaint.

Error not handled while social login

Add feature 'Verify Unblock Request' for ccit nucleus members

Add feature to send email to nucleus to verify urgent complaints

Add feature to send email notifications to users and staff members

This feature will send a mail-

1. To the technicians when a new complaint is registered on the website
   2.To the user when his complaint is resolved.

No separate tab for displaying urgent complaints to nucleus and staff

1.Make a new tab to display only the urgent complaints .
2.Add Pagination to it.

Bug:Email Notification feature not working

Update models.py

1.Set proper category names to be displayed to the user and also to be stored in the database.
2.Remove CATEGORY_4

Bug: URL Validation does not work correctly

Url validation in UnblockRequest does not take all urls and also requires there to be a protocol. This isn't very user friendly

Add a favicon to the site

We need a favicon for the site. Just a shrunk down CCIT logo will work

Add feature for getting websites unblocked

Create unblock_request form, view and model

Codebase is not PEP8 Compliant

The current code deviates from the PEP8 Guidelines in some cases (class names, line length exceeding 88 chars, etc.) Run the project files through black formatter, and go through PEP8.

Remove migrations from .gitignore

Bug: Multiple issues

1. Navbar is broken on some pages
2. URL helper function (the one that adds a protocol in its absence) is not working
3. HTML is broken on a lot of pages
4. Remarks to user is an editable text field
5. Cancel button appears above the table in user's my complaints
6. My complaints does not show the url unblock requests.

Emails sent to users are too ugly!

Use Django templates for sending emails

Issues with validations both in frontend and backend

1.Complaints at odd times eg 2 am to 6 am being accepted.
2.Complaints with Sundays and saturdays as availbility days being accepted.
3.Complaints with avail_time on the same day before filing the complaint being accepted.

Minor Fixes required in frontend

1.The pop up hides the validation error messages.
To fix this make it such that the pop up comes up when the user selects the complaint category.
2.There is no validation in the frontend that the room number must be an integer field.
3.For the staff and nucleus members it still displays 'My complaints' in the All complaints Tab

Add permissions for staff

Add specific permissions for management and technical members

Link for Google Login not working properly.

The complete box of Google is not a link.

Add validators and checks to complaint and request models

Bug: Current model schema does not work correctly

The current Complaint and UnblockRequest Models do not have the correct validations and constraits, resulting in errors on saving.

[bugs] Issues with backend validations

1.No complaint can be cancelled,resolved etc as there is a bug in validation
2.Improper validation message is shown when user fills up the unblock request form incorrectly.

Add feature for uploading an image while registering a complaint

Add functionality to sort urgent complaints based on user type

Category, Status fields shouldn't be abbreviated

The fields should show the full word of the category and status to the user. The short forms are just an implementation detail, hidden from the user.

Phone number not being accepted

Frontend phone number checker has arbritary limits on phone number length.
They do not allow numbers like [phone]

Add Google Authentication

Using django all-auth library to use Google OAuth Services

[bug] Wrong complaints being displayed in urgent_complaints page for both nucleus and staff

Add feature to display images to user

AttributeError while submitting unblock request

After submission, it shows 'UnblockRequest' object has no attribute 'remark' .

New changes in frontend

1. Create a separate tab for URL unblock requests.
2. Add Issue taken up by option.
3. Add Verify option for nucleus team.
4. Change Tab names for staff ( My Complaints to All complaints etc.)

Needs python dependencies specifier

Need to specify the python dependencies for the project so that set up is reproducible. We should use Pipenv.

Can't navigate Hostels list using Keyboard

The Hostel list in Register complaint page should respect arrow keys navigation to select the options.

[bug] No checking at frontend whether hostel has been selected or not!

Add feature 'Take up the issue' for handling complaints and requests

Add bhavan field to complaint model

Add handle_complain view and url for staff users

Adding view for handling complains for staff users

Change client side regex to match the one used in the backend

1. The regex used in main.js to validate contact number is different from the one used in backend. Change the one in main.js to match the PHONE_REGEX in Complaint model.
2. The function checking for protocol presence in url only checks for http and https. Change it to check for any protocol (just check for ://, don't worry if the protocol is valid or not).
3. There are some useless comments in ('#option').change. Remove them.

Availibility timings for VK (Girls) not compliant to the girls' hostels timings

Bad Handling of issues

1.No message when staff/nucleus performs some action
2.Wrong Sorting of Unblock Requests
3.No proper display of who cancelled the issue to the user

Remove Signout Confirmation page.