Doesn't detect any power values about powertaggateway

[Breina]

Is it possible that you configured it as a Link Gateway instead of Panel Server during the setup?

[ke-bo80]

Everything is possible, but I've deleted everything and tried again. However, I don't get prompted at any point to choose between Link Gateway or Panel Server. It automatically detects my panel server. But got the same result, no values."

[Breina]

Can you please check if the logs say anything?

Also which version are on currently on?

[ke-bo80]

I'm on EcoStruxure PowerTag Link Gateway v. 0.2.1.
Home Assistant Core 2024.3.0 -
Supervisor 2024.02.1 -
Operating system 12.0.

It seems to be the same issue as Issue #15, I just have a Panel Server 600.
I have 2 errors in my log. Perhaps they mean something to you?

Logger: homeassistant.components.sensor
Kilde: helpers/entity_platform.py:350
integration: Sensor (dokumentation, problemer)
Første forekomst: 7. marts 2024 kl. 22.08.47 (1 forekomster)
Senest logget: 7. marts 2024 kl. 22.08.47

Error while setting up powertag_gateway platform for sensor
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 350, in _async_setup_platform
await asyncio.shield(awaitable)
File "/config/custom_components/powertag_gateway/sensor.py", line 62, in async_setup_entry
PowerTagPowerFactor(client, modbus_address, tag_device),
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/powertag_gateway/sensor.py", line 606, in init
if is_r(product_type):
^^^^^^^^^^^^^^^^^^
File "/config/custom_components/powertag_gateway/entity_base.py", line 111, in is_r
feature_class = [fc for fc in FeatureClass if product_type in fc.value][0]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^

IndexError: list index out of rangeLogger: homeassistant.components.button
Kilde: helpers/entity_platform.py:350
integration: Knap (dokumentation, problemer)
Første forekomst: 7. marts 2024 kl. 22.08.47 (1 forekomster)
Senest logget: 7. marts 2024 kl. 22.08.47

Error while setting up powertag_gateway platform for button
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 350, in _async_setup_platform
await asyncio.shield(awaitable)
File "/config/custom_components/powertag_gateway/button.py", line 55, in async_setup_entry
class_r = is_r(product_type)
^^^^^^^^^^^^^^^^^^
File "/config/custom_components/powertag_gateway/entity_base.py", line 111, in is_r
feature_class = [fc for fc in FeatureClass if product_type in fc.value][0]
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^
IndexError: list index out of range

[Breina]

Can you please upgrade to v0.2.2-alpha12 (you'll need to enable beta) and check the logs? I'm particularly interested in the logs right before it crashes.

[ke-bo80]

I have now updated to 0.2.2-alpha12 and it has found the panel server, but now there is no power tag. Here is a log error.

Logger: root
Kilde: custom_components/powertag_gateway/schneider_modbus.py:554
integration: PowerTag Link Gateway (dokumentation, problemer)
Første forekomst: 14.30.47 (3 forekomster)
Senest logget: 14.30.47

Unknown product type: 17210

[Breina]

Ah I see. That's an undocumented product type code.

Can you tell me the model / commercial reference of that wireless device please?

[ke-bo80]

it is A9MEM1560 and A9MEM1570

[Breina]

Yeah that was stupid of me. Sorry about that!

Fixed in 0.2.2. Please verify.

[ke-bo80]

It works.
Thank you so much for your help, it's really awesome