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harsh62 avatar harsh62 commented on June 3, 2024

@dan-codes1 Thanks for opening the issue. I can acknowledge that the documentation needs to be updated and I can work on updating it as soon as possible.


Regarding the email not being sent, are you using the default email service provided by Cognito or Amazon SES. If you are using Amazon SES, In the sandbox, Amazon SES imposes restrictions on how many emails you can send and where you can send them.

If you are using the default Amazon Cognito provided email service and using a custom email address. Before you can use your custom email address, you must verify it with Amazon SES and grant Amazon Cognito permission to use this address.

Just make sure you also check your Spam folder on the receivers mailbox.

From the logs, i can see that everything looks good, so it is definitely a service configuration that might be an issue.

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dan-codes1 avatar dan-codes1 commented on June 3, 2024

@harsh62 I am using the default cognito address. I noticed that the confirmation email is sent initially but if for some reason, the app decides to resend it, the email does not get sent; even after refereshing the app (closing and opening it).

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harsh62 avatar harsh62 commented on June 3, 2024

@dan-codes1 Just curious if the deprecated API is working and sending the email multiple times?

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dan-codes1 avatar dan-codes1 commented on June 3, 2024

@harsh62 It actually works fine and sends all emails for both APIs. It turns out that subsequent emails are sent to the users spam.

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github-actions avatar github-actions commented on June 3, 2024

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