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sla-mail-robot's Introduction

SLA Reminder Mailing Robot

Overview

In accordance with your organization's service-level agreement (SLA) standards, sending reminder emails to team members describing the current progress, so that your SLA commitments can always be fulfilled.

Mail contents including:

  • Summary

    • Total outstanding defect(s)
    • Overdue defect(s)
    • Expire within 24 hours defect(s)
    • Defect(s) priority breakdown

  • Item List

    • Integrated with Teamforge, presenting a list of artifacts based on customized query criteria, with configurable data fields and metrics.

Sample

sample

License

GNU GENERAL PUBLIC LICENSE v2.0

sla-mail-robot's People

Watchers

James Cloos avatar Andrey Hsiao avatar

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