- A chatbot is software application that mimics conversation with a human in natural language through various platforms like messaging , websites , mobile etc.
- The chatbot responds by identifying the intent of the conversation and the responding accordingly.
- Google Dialogflow
- Microsoft Bot Builder With LUIS
- RASA
- wit.ai
Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on.
A hotel chatbot is a form of digital technology, which can respond intelligently to human interactions, and which can be deployed on behalf of a hotel, or any other business in the hotel industry.