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RokPopov avatar RokPopov commented on August 24, 2024

Hi @marinagociulybe,

Thank you for reporting this issue. This was fixed with this PR that was released in v9.5.1 of our plugin.

I am closing this issue for now.

Kind regards,
Rok

from adyen-magento2.

marinagociulybe avatar marinagociulybe commented on August 24, 2024

@RokPopov, thanks for checking this! Unfortunately, I'm not sure that will solve all situations. I'm seeing this on orders where the payments were successful too. They are being reverted from Processing back into Pending.
I suspect the issue is in that mentioned file, but on a different line: https://github.com/Adyen/adyen-magento2/blob/develop/Helper/PaymentResponseHandler.php#L200. The state and status of the order are changed without checking the presumption that the order is indeed in the state pending_payment.

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