404salad / citizenvoice

Citizen Voice

Table of Contents

1. Introduction
2. Features
3. Getting Started
4. Usage
5. Contributing
6. License

Introduction

Citizen Voice is an application aimed at empowering citizens to voice their grievances and concerns effectively. It provides a platform where users can submit their issues, which are then addressed by relevant authorities. Additionally, administrators can view and manage these grievances to ensure timely resolution.

Features

• User Authentication: Secure user authentication system to ensure only registered users can submit grievances.
• Grievance Submission: Users can submit their grievances, providing details such as state, category, description, and date.
• File Upload: Option to attach files along with the grievance submission for additional context.
• Admin Dashboard: Administrators have access to view grievances categorized by state and status.
• Efficient Grievance Management: Grievances are organized based on categories and states, facilitating streamlined management.
• Real-time Updates: Users receive updates on the status of their grievances, ensuring transparency in the resolution process.

Getting Started

To get started with Citizen Voice, follow these steps:

1. Clone the Repository: Clone the Citizen Voice repository to your local machine.
2. Install Dependencies: Install the required dependencies by running pip install -r requirements.txt.
3. Database Setup: Set up the database and configure the connection details in the application.
4. Run the Application: Launch the application by executing python app.py in your terminal.
5. Access the Application: Access the application through your web browser using the provided URL.

Usage

User Perspective

1. Login: Users need to login to submit grievances.
2. Submit Grievance: Provide necessary details such as state, category, and description, and optionally upload relevant files.
3. Track Grievances: Users can track the status of their submitted grievances.
4. Logout: Users can logout once their session is complete.

Admin Perspective

1. Admin Login: Administrators need to login with admin credentials to access the dashboard.
2. View Grievances: Admins can view grievances categorized by state and status.
3. Manage Grievances: Admins can take necessary actions on grievances, such as assigning them to relevant departments or marking them as resolved.

Contributing

Contributions to Citizen Voice are welcome! If you have any suggestions for improvements, bug fixes, or new features, feel free to open an issue or submit a pull request.

License

Citizen Voice is licensed under the MIT License. Feel free to use, modify, and distribute the application as per the terms of the license.