People Picker showing disabled AD users about ldapcp

[Yvand]

Do you reproduce the same behavior in a new site collection?

[MiikkaLehtonen]

Yes, it's same behavior in the new site collection.

[Yvand]

Then you can use SharePoint logs and filter on Product/Area "LDAPCP" to understand why the disabled user is returned.
The log will show the LDAP query executed, and you can replay it using the PowerShell script here.

[ldapcphelp]

configured LDAPCP with AZURE AD, however people picker is showing blocked and disabled users. Is there anything that I am missing?

[MiikkaLehtonen]

Hi, thank you for your answer. It seems that the LDAP query is working (I used PowerShell script). The browsers Firefox and Chrome are working and I can’t see disabled users. For the users I searched before they were disabled I have to empty browser history and after that I can’t see them anymore. Strange thing is that with the Internet Explorer I can see disabled users whatever I try to do… Any ideas?

[Yvand]

People picker stores results in a local storage cache in the browser.
I thought this was the reason why you got disabled users, and why I initially asked you to try in a new site collection (results are stored per site collection).
To clear it, you can use the developer's toolbar of the the browser (press F12) and run this in the console:

localStorage.clear();

After that, old results should be gone