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huibk avatar huibk commented on July 23, 2024 4

Since the introduction of platform effects, video conferencing applications on the web have faced increased negative user feedback such as:

  • Users think the web app is broken because they are confused where and how background blur is turned on and off
  • Users are noticing distorted video, such as bad cropping/segmentation or added delay (due to double processing)
  • Users are noticing an increase in battery consumption (due to double processing)
  • Video effects being used inappropriately or users are confused why certain effects are present

Since it's not really feasible to align what the app does and the platform does, there will always be inconsistency, conflicts and user confusion between the two. Web apps should be able to build experiences that go beyond what specific platforms are offering and without having to burden users with navigating two sets of controls.

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dontcallmedom-bot avatar dontcallmedom-bot commented on July 23, 2024

This issue was discussed in WebRTC November 2023 meeting – 21 November 2023 (Issue #121: Background Blur: Unprocessed video should be mandatory 🎞︎)

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alvestrand avatar alvestrand commented on July 23, 2024

Discussion about this item (which branched into the general "three thumbs up" problem) seemed to be generally positive towards "it should be possible to get unprocessed", with the main issue being raised being that on some OSes, there are currently no controls exposed to that would allow this.

A suggested resolution was to make it a SHOULD, with a note saying that only in the case of UAs operating on platforms where those controls were not available, the lack of ability to get unprocessed data was acceptable.

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youennf avatar youennf commented on July 23, 2024

only in the case of UAs operating on platforms where those controls were not available, the lack of ability to get unprocessed data was acceptable.

I am not sure we should separate OS and UA here.
Some OSes may decide that, if user selected background blur in OS UX, no application will be allowed to opt-out without user interacting with OS UX.
A UA may decide to apply the same constraint to any web page it runs, even if OS is not imposing such restriction.

The spec offers the flexibility to all those models, which is good, especially since this is quite new territory that needs to mature.

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alvestrand avatar alvestrand commented on July 23, 2024

UA is the one we're writing rules for, and where we assume that the UA implementors will be listening to what we write.
If we think that it's OK for an UA to refuse to allow an application to prevent background fireworks, floating thumbs-up symbols or background blur, we should say that. But that was not the sense I got from the meeting.

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alvestrand avatar alvestrand commented on July 23, 2024

an interesting question here is if we should mention (or permit) the possibility of applyConstraints() causing user interaction.

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youennf avatar youennf commented on July 23, 2024

If we think that it's OK for an UA to refuse to allow an application to prevent background fireworks

Such a UA should have good reasons for not allowing this.
One reason that was mentioned during the call was privacy. This is a valid concern, at least for some of these effects.
User may for instance have agreed to permit camera access with the assumption that only their face or part of the captured data would be shared to the web page.

an interesting question here is if we should mention (or permit) the possibility of applyConstraints() causing user interaction.

I think it is allowed, I have no objection mentioning it.

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eladalon1983 avatar eladalon1983 commented on July 23, 2024

I wonder if we branch of the discussion of effects which clearly serve no privacy purpose, and find some way to mandate that the user agent SHOULD/MUST at least allow Web applications to avoid those...?

image

Or at least avoid such reactions being inserted heuristically - through analysis of the user's video - while still allowing users to force them in through explicit interaction with the OS or hardware.

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