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murillo94 avatar murillo94 commented on May 1, 2024 2

Same error here, tried to login in and sign up takes the error:

view url response
Captura de Tela 2020-11-04 às 21 48 44 Captura de Tela 2020-11-04 às 21 48 32 Captura de Tela 2020-11-04 às 21 48 23

But when i check View Customers on bigcommerce they are saved:

Captura de Tela 2020-11-04 às 21 52 44

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buty619 avatar buty619 commented on May 1, 2024 1

yes i set it whit the vercel shell and making vercel env pull but is set as usual .env, so i don't have the error asking for the env vars on my local, also @okbel thanks for answering ¡¡

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okbel avatar okbel commented on May 1, 2024

Did you set the env vars right? We just merged .env.template. LMK!

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robbieaverill avatar robbieaverill commented on May 1, 2024

I just noticed this on demo.vercel.store too - is the login API supposed to return a 500 when I put an invalid username/password in? Seems like a 40x would be better.

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okbel avatar okbel commented on May 1, 2024

Bringing BigCommerce to debug this @RayeEThompson

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Balance8 avatar Balance8 commented on May 1, 2024

I can corroborate that I am experiencing the same issue, env variables pulled via vercel CLI, account created according to the regex. Error: Internal server error at FetcherError.CommerceError [as constructor]
User is generated in big commerce

image

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magicspon avatar magicspon commented on May 1, 2024

Snap... I'm also seeng this error.

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RayeEThompson avatar RayeEThompson commented on May 1, 2024

Hey guys, working with the team to debug this. We have the issue reported to BigCommerce engineering. I will follow up as soon as possible.

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andres-ecr avatar andres-ecr commented on May 1, 2024

I have this error on SignUp and Login Error: Invalid credentials at FetcherError.CommerceError [as constructor] on local and in the deployed page

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RayeEThompson avatar RayeEThompson commented on May 1, 2024

To follow up here, I have been investigating and the issue is not on the BigCommerce receiving the requests. It is on the return from the BigCommerce Data-Hooks. Can you all please share your experience with Storefront-Data-Hooks Issues?
This will help us immensely and I will create an issue there tomorrow, with all of my research and findings.

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Tomburgs avatar Tomburgs commented on May 1, 2024

@RayeEThompson is that the case also for login requests?

I attempted to create a new GraphQL API Token through /v3/storefront/api-token with all the permissions topped out and then create a custom GraphQL request through postman, but I'm still getting back the Invalid Credentials error, even though I've triple-checked that they are correct.

When creating the same request through the Storefront API Playground I get back success. 🙁

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RayeEThompson avatar RayeEThompson commented on May 1, 2024

Please go here and add your comments and feedback for the errors that are captured in this issue:
bigcommerce/storefront-data-hooks#13

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