Sign-up is not working about commerce

[steven-js]

@okbel The problem is not with the demo site. The problem occurred when I deployed vercel commerce repo on my vercel account. I still have a problem, but the deployed repo is 8d old, and I'm running into some deployment problem (hook, module etc.) so I cannot test it now.

Hi, did you get this working? I'm seeing the same thing on my deployment.

[hlopes]

Hi, I'm not sure if it helps, but here are my 2 cents on this:

The user is created successfully without any problems. However, when the login request is performed against the graphql endpoint (...framework/bigcommerce/api/customers/handlers/signup.ts), we're getting the following result:

`graphql url = https://store-mhqee6hrg4-486614.mybigcommerce.com/graphql
query =
mutation login($email: String!, $password: String!) {
login(email: $email, password: $password) {
result
}
}

variables = {
email: '[email protected]',
password: 'somepassword'
}
response json = {
"data": null,
"errors": [
{
"message": "Internal server error",
"path": [
"login"
],
"locations": [
{
"line": 3,
"column": 5
}
]
}
]
}
`

On the other hand, the same problem occurs using the storefront api playground with the correct token (others requests works).

After some search, I've found this discussion https://support.bigcommerce.com/s/question/0D54O00006Sy9ecSAB/im-having-difficulty-with-the-storefront-graphql-customer-login, but it was inconclusive because resetting the customer password didn't work for me.

[frannunezrivera]

Ok, I could revisit this today and I've found the issue.

You just need to go to your store settings page [youstore].mybigcommerce.com/manage/settings/store and disable maintenance mode.

Although signup works, singing in while in maintenance mode returns this error with no context.

cc: @gr-qft I believe you can close this issue now.

Regards.

[gr-qft]

@okbel I still have not been able to sign up, still seeing the same message (my password surely is longer than 7 chars and includes numbers).

[rezakalfane]

Hi,

I also still have the same issue. My .env.local file has been fetch using "vercel env pull .env.local", and everything runs fine on Vercel and locally, but I can't Signup / Signin...

Any idea?

Thanks!

Error: Internal server error
at FetcherError.CommerceError [as constructor] (/Users/rkalfane/Workspace/commerce-4/node_modules/@bigcommerce/storefront-data-hooks/commerce/utils/errors.js:35:24)
at new FetcherError (/Users/rkalfane/Workspace/commerce-4/node_modules/@bigcommerce/storefront-data-hooks/commerce/utils/errors.js:47:28)
at /Users/rkalfane/Workspace/commerce-4/node_modules/@bigcommerce/storefront-data-hooks/api/utils/fetch-graphql-api.js:75:31
at step (/Users/rkalfane/Workspace/commerce-4/node_modules/@bigcommerce/storefront-data-hooks/api/utils/fetch-graphql-api.js:44:23)
at Object.next (/Users/rkalfane/Workspace/commerce-4/node_modules/@bigcommerce/storefront-data-hooks/api/utils/fetch-graphql-api.js:25:53)
at fulfilled (/Users/rkalfane/Workspace/commerce-4/node_modules/@bigcommerce/storefront-data-hooks/api/utils/fetch-graphql-api.js:16:58)
at runMicrotasks ()
at processTicksAndRejections (internal/process/task_queues.js:93:5) {
errors: [
{
message: 'Internal server error',
path: [Array],
locations: [Array]
}
],
status: 200
}

[frannunezrivera]

I'm having this problem too:
@gr-qft if you check in the bigcommerce - customers panel you will see your user has been created. I believe the problem is when logging in. (in this case probable after user is being created)

@okbel The sign-in hook is returning invalid credentials (error 400 : bad request) but the API request is returning an error 500. POST http://localhost:3000/api/bigcommerce/customers/login 500 (Internal Server Error). Not sure why because it looks the params are being passed correctly... I didn't have time to check the @bigcommerce npm package yet.

[bobbiejaxn]

@okbel The problem is not with the demo site. The problem occurred when I deployed vercel commerce repo on my vercel account. I still have a problem, but the deployed repo is 8d old, and I'm running into some deployment problem (hook, module etc.) so I cannot test it now.

Hi, did you get this working? I'm seeing the same thing on my deployment.

I am having the same issue, unfortunately. Any advice on this?

[cond0r]

@wtLau like error says, customer accounts are disabled. You have to enable it on Shopify.

https://help.shopify.com/en/manual/customers/customer-accounts

[okbel]

We just added an .env.template. Have you tried that? LMK!

[okbel]

@gr-qft What data are you giving to sign up?
And yes, auth has been implemented. Try https://demo.vercel.store to check it out live.

Yeah, @frannunezrivera it's using those hooks so I think it may be masking some errors with the password lengths and criteria

[gr-qft]

@okbel The problem is not with the demo site. The problem occurred when I deployed vercel commerce repo on my vercel account. I still have a problem, but the deployed repo is 8d old, and I'm running into some deployment problem (hook, module etc.) so I cannot test it now.

[iamfeek]

mm yeah. I am facing the same problem as @gr-qft.
Repo deployed 2 days ago, testing on local.
.env areismatching that of Vercel's env vars.

[adamhowell]

@rezakalfane Did you ever figure this out or hear anything back? I'm having this same issue locally as well.

[rezakalfane]

@rezakalfane Did you ever figure this out or hear anything back? I'm having this same issue locally as well.

No, not yet... Maybe some authorization issues in my BigCommerce config... Everything works on the Vercel instance?

[okbel]

Seems heavily related to BigCommerce, but could you put a debugger there to at least see the error coming back from BC? cc @rezakalfane

[jackleblack]

Up

[gr-qft]

@frannunezrivera Thanks a lot for the hint, I've not had a chance to come back to this issue but I'll close it now.

Best!

[wtLau]

Hi

I think sign up is not working again even on the live demo site https://demo.vercel.store

On the live demo site, I am receiving 500 status code with message: "An unexpected error occurred" when signing up with a new account.

On my local site, I am using Shopify Storefront API. And I am getting Customer accounts are disabled. when I tried to sign up.

[wtLau]

@cond0r Thx! Never used Shopify before.... thought its a client error