Inscription of .sats name not going through even though payment was posted and confirmed about extension

[zalupapeti]

as you can see the transaction went through, but it is still not inscribed

i would appreciate the help

[GGG888GGG]

could you tell us the order ID?
do you want to restart the inscribing, or refund this order?
@zalupapeti

[zalupapeti]

could you tell us the order ID? do you want to restart the inscribing, or refund this order? @zalupapeti

hi. i reached out in your discord server and submitted a ticket. i think you guys are going to restart the transaction.

[GGG888GGG]

OK, about inscribing issue, please directly open a ticket in discord next time, we could give you a timely reply there. tks. @zalupapeti