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Comments (11)

github-actions avatar github-actions commented on May 19, 2024

👋 Hello @rouye123, thank you for raising an issue about Ultralytics HUB 🚀! Please visit https://ultralytics.com/hub to learn more, and see our ⭐️ HUB Guidelines to quickly get started uploading datasets and training YOLOv5 models.

If this is a 🐛 Bug Report, please provide screenshots and steps to recreate your problem to help us get started working on a fix.

If this is a ❓ Question, please provide as much information as possible, including dataset, model, environment details etc. so that we might provide the most helpful response.

We try to respond to all issues as promptly as possible. Thank you for your patience!

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sergiossm avatar sergiossm commented on May 19, 2024

Hi @rouye123, thanks for your feedback!

Please, answer these questions so we can try and find the issue:

  1. What Android device are you using?
  2. What's the Android version on your device?
  3. What version of the Ultralytics app is installed on your device? You can find it at the end of the settings screen

Edit: Please also provide a screenshot of the error you're getting when trying to sign in with GitHub

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sergiossm avatar sergiossm commented on May 19, 2024

@rouye123 we think we may have solved the issue. The fix is included in version 0.1.2, which has been submitted to Google Play and is now in review. Download the app again tomorrow and get back to us if the issue persists.

Follow these steps to make sure you get a clean install:

  1. Clear app cache and storage from Android settings
  2. Uninstall the app
  3. Download and install version 0.1.2 from Google Play

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rouye123 avatar rouye123 commented on May 19, 2024

Hello,

  1. I am using 360 N6 Pro
  2. 8.1.0
  3. Latest 0.1.2

I am sorry but I still can't log in using the created account and using github account

These are the screenshots

Screenshot_2022-05-13-09-50-16
Screenshot_2022-05-13-23-29-37
Screenshot_2022-05-13-23-30-09

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rouye123 avatar rouye123 commented on May 19, 2024

I also tried to install the app to my other phone but still has the same error or bug.

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sergiossm avatar sergiossm commented on May 19, 2024

Sorry about that @rouye123, Google Sign In seemed to be working on our end. Can you provide the accounts you're attempting the login with?

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rouye123 avatar rouye123 commented on May 19, 2024

Sorry about that @rouye123, Google Sign In seemed to be working on our end. Can you provide the accounts you're attempting the login with?

[email protected]

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rouye123 avatar rouye123 commented on May 19, 2024

Hello, I asked my friend to download ultralytics via playstore then create account, after creating account, she successfully logged in then when she sign out the account amd log in again, she can't log in again. The same error above shows. Thanks.

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sergiossm avatar sergiossm commented on May 19, 2024

Hi @rouye123, can you try updating the app again? Please make sure the version you download is 0.1.3. Thanks for your patience!

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rouye123 avatar rouye123 commented on May 19, 2024

Hi @rouye123, can you try updating the app again? Please make sure the version you download is 0.1.3. Thanks for your patience!

Thank you! It is working now. Thank you for resolving my concern.

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glenn-jocher avatar glenn-jocher commented on May 19, 2024

@rouye123 great! Let us know if you have any other issues or if there's any features you'd like to see added :)

from hub.

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